Toast
We power successful restaurants.
Boston, MA

Staff Software Engineer, Team Lead

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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our customer onboarding journey. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is one of the first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. 

 

Some of our major recent projects include:

  • Onboarding Portal: a greenfield project in its initial iteration is the main communications hub between Toast and our customers while they are signing up with Toast
  • Self Scheduling: allows Toast’s customers to create and edit appointments with Remote Installation Engineers without needing to call or email

About this roll*:

  • Guide the growth of three to four engineers, including mentoring, career development, and performance management
  • Architecting and designing our onboarding journey microservices to support integration of upstream platforms and product lines using pub/sub, REST and other microservice patterns
  • Collaborating with our business applications and toast sign teams to design and implement best practices for integration with our CRM (Salesforce) system
  • Working in cloud native system (AWS) using a mix of programming languages including Javascript, Kotlin and Java
  • Thinking in terms of the end-user and designing accordingly
  • Participating in code reviews to ensure technical implementations meet functional requirements

Do you have the right ingredients?

  • You value the success of the business and are able to design technical solutions to drive that success
  • You have experience working with product teams to plan for solutions that deliver good outcomes to our customer and the company
  • You want to remain close to the code and are comfortable making complex changes without breaking (too much) stuff
  • You demonstrate humility, empathy and respectfulness
  • You act as a force multiplier for teams you work with

*Bread puns encouraged, not required

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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