Sr. Software Integration Engineer at CrunchTime!

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CrunchTime! Information Systems (www.crunchtime.com), provider of the hospitality industry’s leading enterprise operations platform, is seeking new team members across its organization to help it scale operations as it experiences record growth.

Since its inception in 1995, when the company created the industry’s first web-based back office system, our platform has been adopted by the world's e most iconic brands in the Restaurant, Cruise, Airport Concessions, Military and Leisure and Entertainment industries; and is in operation at tens of thousands of locations.  CrunchTime is a recognized technology leader that provides the perfect blend of product features, thought leadership, organizational stability, great technology, and a maniacal commitment to operational excellence.   We combine the financial depth and stability of a large established company with a “there are no limits to what we can accomplish together” culture of a startup.

CrunchTime is looking for a Senior Software Engineer to join our Point-of-Sale (POS) Integration team (Connex). The Connex team creates bi-directional real-time integration to every POS that our customers deploy. We are currently supporting 18 POS systems and processing almost 2 million guest checks per day. The Connex team moves quickly to add features to existing integrations and support new POS systems, our deployments occur weekly. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment.

While we have a preference for candidates who are local to our Boston office, we are open to considering a fully remote position for the right person. 

Responsibilities:
  • Design, develop, test, document and support:
    • A highly available and scalable web services platform that processes and persists real-time updates from our customers POS systems
    • On-premises integration software for Windows-based POS systems
    • AWS hosted integration software for cloud-based POS systems
    • Internal utilities, alerting, and monitoring technologies
  • Solve problems using facts. Applies proven solution patterns and tools for given circumstance.
  • Maintain and enhance complex Data Integrations and orchestration.
  • Manage system monitoring and alert strategies to ensure system stability and improves its manageability.
  • Manage code base and improve its expendability, recoverability and reparability
  • Become a subject matter expert in supported POS systems and relevant CrunchTime functionality

Requirements:
  • BA or BS degree, Computer Science preferred
  • 7+ years of experience working in a Software Engineering role
  • 5+ years of .Net, C# development experience
  • Proven experience working with data transformation in both structured and semi-structured data
  • Exceptional analytical and problem-solving skills, detail-oriented mindset
  • Solid understanding of back-end, API (REST and SOAP), integration and relational databases
  • Experience building and consuming both RESTful and SOAP based web services
  • Experience with developing scalable, configuration driven software
  • Proficiency in manual and automated testing
  • Must be team oriented with strong collaboration, prioritization with a “can-do” attitude
  • Ability to learn new technologies quickly and independently
  • Ability to reverse-engineer undocumented systems preferred
  • Working knowledge of Cloud computing services in AWS preferred
  • Experience in SQL querying and database development preferred


Benefits:

CrunchTime offers a competitive salary, based on experience, plus access to a progressive benefits program which includes the following:

  • Health and dental insurance
  • Vision plan
  • Disability insurance
  • Life and AD&D
  • Flexible Spending Accounts for dependent and medical care
  • Generous Paid Time Off Plan
  • 401K Plan with employer match
  • Employee Assistance Program (EAP)
  • Educational assistance for approved courses
  • Commuter benefits including parking reimbursement
  • Generous Employee referral bonus
  • Weekly catered breakfast and lunch (in office only)
  • Monthly Thirsty Thursday (in office only)
  • Community volunteer program
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • HubSpotCRM
    • SalesforceCRM

Location

We're in the West End - near the Celtics, Bruins, and only a 2-min walk from North Station and the Haymarket T. Big things are happening around here!

An Insider's view of CrunchTime!

What are some social events your company does?

Did we say we like food? Every Friday we have a huge lunch spread from one of Boston's best lunch places - and it's always something different. Tuesdays are for hot bagels and muffins. "Thursty Thursdays" feature the finest local craft brews we can get our hands on. There's even a Bevi and all the Caribou, Dunkin' and Starbucks you can drink.

Paul

Sales and Marketing

What does your typical day look like?

I manage both the Support and Technical Support teams, and because I have a technical background in product development, I often use that experience to find ways to efficiently solve product issues for our clients. We are constantly analyzing trends in how and why our clients are contacting us and we're always looking for ways to improve.

Scott

Technical Services Director

How has your career grown since starting at the company?

Coming from the restaurant industry, I'm especially proud to work for this company. As a Product Specialist, I'm always being challenged to learn and develop new ways to use the applications to fit how our Restaurant and Cruise customers need to run their business. Every day is different!"

Missy

Product Specialist

What are some things you learned at the company?

So, so much. One of my biggest takeaways would be the creative solutions to exciting, outside-the-box challenges. I've had the opportunity to work in three different positions at CrunchTime! in the past three years, and with dozens of teammates who each bring their own experiences, ideas, and passion to the table to help create these solutions.

Justin

Assoc. Business Analyst

What are CrunchTime! Perks + Benefits

CrunchTime! Benefits Overview

We are technology leaders who are transforming the hospitality industry, while at the same time remaining actively involved in our local community. We do not compromise on being the best and have a track record of excellence. There is a lot of hard work ahead of us, but the CrunchTime success story will continue to be written by the great people who work here.

Culture
Volunteer in local community
We donate our food and labor operations software to The Pine Street Inn and work with the NECHV, Mass General Blood Donation Center and Community Servings.
Eat lunch together
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

There's more to life than bean bags and beer. While those are fun (we have 'em, too) the real connection with CrunchTime comes from the collaboration you'll have with your CrunchTimer teammates. You're part of something bigger here - and we've been doing it better than the rest since 1995.

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