Sr. Director of Engineering at Abacus Insights

| Greater Boston Area
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Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare payer industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.  

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting analytical, operational, and financial needs.  

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $53 Million by leading VC firms that have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it! 

About the Role: 

As the Director of Engineering, you will lead, direct, manage, and participate in the day-to-day operations of a team of software and data engineers working closely with quality engineers, product owners and business teams. You will manage all of the operational aspects of the teams to ensure business and product/project objectives are met. You provide administrative, technical, and people leadership for multiple, diverse, and sometimes geographically distributed teams. You are responsible for providing feedback to the team and individuals on their performance. You will coach and guide teams to enable future success. You would be responsible for the coaching, mentoring, managing and leading the talent within an Agile environment.

Job Functions, Essential Duties and Responsibilities

  • Adept at clear, confident communication with executive staff
  • Skillful at driving critical internal project (e.g. Quality, Workflow Innovation, Development Productivity and Benchmarking)
  • Meaningful experience in the world of Data
  • Capable of credible customer interactions
  • Mentoring development team members to ensure delivered solutions adhere to the software architecture strategy, coding standards, and established organizational policies and procedures
  • Participating in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization
  • Identifying people and process improvement strategies for the Scrum team(s)
  • Communicate organizational updates to ensure teams adhere to the established policies and procedures
  • Manages moderate-sized software development teams, usually within an assigned product line
  • Ensures projects are completed on time and according to our quality standards
  • Facilitates communication upward around architecture, design and implementation objectives
  • Proven experience in leading software development teams or projects
  • Excellent knowledge of software development design and experience with agile development methodologies
  • Excellent organizational, leadership, decision making and communication skills
  • Demonstrated knowledge of Cloud (AWS well architected) Architecture, Security, and REST based services
  • Good understanding of Incident Management, Configuration Management, Operational efficiency and Customer Management preferred
  • Responsible for supervision of software engineers, software developments teams and process
  • Coach and mentor software developer, develop staff skills, provide continuous feedback and responsible for annual reviews
  • Lead and manage direct reports and set clear goals and objectives
  • Has relentlessly high standards (is never satisfied with the status quo)
  • Expects and requires innovation of her/his team
  • Has passion and conviction and the innate ability to inspire passion in others
  • Responsible for protecting, securing, and proper handling of all confidential data held by Abacus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Abacus or our clients
  • Assist with other tasks and projects as assigned
  • Conducting one on ones, performance reviews, and career development plans with associates
  • Ability to manage personnel activities of staff and develop the appropriate resource planning to meet the needs of the team

What We’re Looking For: 

  • Minimum of 5+ years’ experience managing software developers or software teams
  • At least 2 years’ experience with Agile processes (Scrum, XP, Kanban, Scrumban, etc.)
  • Passion for continuous integration and deployment pipeline and automation
  • Operates with a ‘DevOps’ mentality (tight cooperation between development and operations engineering)
  • Passion for quality and continuous improvement of processes and software
  • Ability to work collaboratively with other Software Development Managers to ensure that technical and schedule dependencies within the teams are fully met in a timely manner
  • At least 3-5 years of experience as a software developer at some point in career
  • Solid understanding of software engineering fundamentals (high level understanding of OO concepts, design patterns, cloud architecture, APIs, etc.)
  • Experience and strong understanding of designing scalable, distributed systems for running small to medium scale data processing applications and services
  • Possesses a level of breadth and depth of software development experience that allows for influence and competence in technical discussions with internal and external stakeholders
  • Solid understanding of roles adjacent to the software development manager (product management, project management, QE management, operations etc.)
  • Ability to grow the careers of software developers ranging from entry level to senior
  • Ability to build team unity and to inspire team members to the importance of a mission
  • Ability to make high quality hires in a tight employment market
  • Ability to remove obstacles for team members
  • Ability to have difficult discussions with employees/peers/managers as necessary
  • Ability to consistently apply Abacus core values in workplace interactions 

Equal Opportunity Employer:
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams, and as such provide equal employment opportunities to all employees and applicants for employment. As well as prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • SparkFrameworks
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM

Location

We're in the heart of Boston's Financial District, a short walk to all MBTA bus/train lines. Explore the historic Faneuil Hall and the North End nearby. We embrace a hybrid working culture - our employees have the choice to commute into the city or stay remote.

An Insider's view of Abacus Insights

What are some social events your company does?

In the before times, we had a great track record of fun social events along "normal" lines (eg. dinner and drinks, battle of the bands, axe throwing). Since going fully remote, we've had to get creative, finding success with semi-annual month-long themed engagements, a monthly surprise album listening club, and daily banter over morning coffee.

Adam

Director of DevOps

How do you collaborate with other teams in the company?

My job requires that I partner with many people across the company, from Engineering and Product Management to Legal and UX, and I’m consistently impressed by everyone’s generosity with their time, customer-focus, and willingness to partner with me.

Tony

Manager of Technical Documentation and Training

How has your career grown since starting at the company?

Since joining Abacus, I've been trusted and given the necessary tools to do my job and help grow this amazing company. I've been exposed to so many different sectors of the business and my experience learning and growing from my colleagues has been unmatched. It’s nice to be a part of something that I know is going to help people in the long run.

Anne

Lead UX Designer

How do you make yourself accessible to the rest of the team?

We are a small but growing company, we have beads working remotely across the country. Remaining connected to the team is critical and I use as many of the existing tools as possible - email, Slack, Zoom, Confluence - the list goes on. It is more likely that I will access my team!

Minal

CEO, Founder

What are Abacus Insights Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Abacus partners with The Wonderfund, a non-profit focused on providing comfort and dignity to children in traumatic situations and enrich childhoods that have been impacted by abuse and neglect.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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