Software Engineer - Chaos Platform

| Greater Boston Area | Remote
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About Datadog:

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams.  We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.


The team:

The Chaos Engineering group at Datadog focuses on improving resilience in our software and staff. We work on defining our on-call tooling and incident response process for the entire company, constantly iterating on it through the lessons we learn from production. We help out during the most complex production incidents - our Chaos Engineers excel in troubleshooting and have a passion for problem solving and efficiency. We also build the chaos platform and tooling so that engineers can use a measured approach to break and test for system resilience and reproduce past bugs/incidents to verify their remediation. 


The opportunity:

When we design systems, our Software Engineers and Site Reliability Engineers invest heavily on making them reliable and robust. However, it wouldn’t be pragmatic to expect our systems to be perfect and never fail. Being prepared to deal with unknown failures both from a technical and organizational standpoint is the core work of Chaos Engineers.


You will:

  • You will help with your expertise analyze complex issues in production and write postmortems in partnership with other engineering teams, but also help reproduce some of our past incidents in our staging and production environment at large scales to verify in practice our fixes (several teams, high complexity).
  • You will get to contribute in the development of our self-service chaos platform implemented on top of Kubernetes.
  • You will get to help define for the whole company how we respond to incidents and build tooling along the way to streamline that process. You will also help train our on-call staff, preparing newcomers to their on-call responsibilities but also refreshing the rest of the staff with what we’ve learnt from past incidents.

Requirements:

  • You have significant programming experience (5+ years) and have a willingness to dive into unfamiliar codebases and find obscure bugs.
  • You have architected, built, and operated distributed systems to solve problems at high scale in cloud-based environments.
  • You have been on-call for critical systems and you have experience handling incidents using a formal organization process.
  • You want to work in a fast-paced, high-growth environment that respects its engineers and customers.

Bonus points:

  • You've worked on chaos engineering projects before.
  • You’ve been an Incident Commander or have contributed to defining an incident response process.
  • You have Linux/Kubernetes experience.
  • You have experience in cross-team, cross-functional projects.

 

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

 

Your Privacy:

For more information on how we maintain the privacy of the information you submit as part of your application, please refer to our Applicant and Candidate Privacy Notice.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
    • IntercomEmail
    • GrooveEmail
    • MarketoLead Gen
    • Sales NavigatorLead Gen

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike

Senior Commercial Account Executive

What does your typical day look like?

My day begins with a team meeting to discuss our daily goals and how we plan to accomplish them. I like to dedicate the morning to calling prospects and the afternoon to crafting messaging, meetings and interviews. I wrap up the day with making some more dials & sync back with my team to hold ourselves accountable to the goals we set that morning.

Anthony

Lead Sales Development Representative

How has your career grown since starting at the company?

I started at Datadog as an Account Executive, moved into a Senior AE role, and now am a Manager! I've learned so much in the past 1.5 years. Datadog gave me an opportunity based on my abilities, helped me to excel at those skills and then develop them into leadership. I know my future here will be great thanks to the support focused environment.

Carolina

Manager, Commercial Sales, LATAM

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt

Vice President, Commercial Sales

How do your team's ideas influence the company's direction?

As an advocate for the customer, my teams solve customer problems, listen to feedback, and ensure the customer is getting the most value out of the different products we offer. We bring this information and insight to other Datadog teams so we are able to continuously align our internal direction with the needs and wants of our customers.

Maura

Director, Customer Success

What are Datadog Perks + Benefits

Datadog Benefits Overview

Datadog employees work hard to support our users—whether it's developing new, cutting-edge features or helping users master our platform. In turn we strive to provide competitive benefits that allow our employees to live happy, healthy and fulfilled lives.

Check out our offerings for family planning, financial growth, personal development and more at https://www.datadoghq.com/us-benefits/

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
In addition to pet insurance, we also offer pet adoption assistance for employees adding a furry friend to their growing family.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
While remote, Datadog is sponsoring various remote family events to help those with children at home. We host puppet shows, language classes, dance parties, and more!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
We have a casual dress code and don't require you to wear business casual - unless that is what you feel most comfortable in!
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Our game room includes a variety of entertainment options to wind down with coworkers.
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and great variation of drinks.
Some Meals Provided
Catered lunches 3 times a week from local restaurants in the area!
Happy Hours
Happy hours are hosted once per week.
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities. While remote due to COVID-19, we have begun free virtual fitness classes.
Home Office Stipend for Remote Employees
We offer permanently remote employees benefits to ensure they are set up for success at home. Additionally, we currently offer benefits for temporary remote employees due to COVID-19.
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program begins day 1 of your employment with us and will evolve throughout your career at Datadog.
Time allotted for learning
We encourage our employees to set aside time for learning through the various learning platforms offered.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

At Datadog, we work to evolve the benefits we offer based on feedback from our employees annually. Our employees are at the core of our company and we strive to continually make them feel supported in every facet!

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