Software Architect, Enterprise segment at Toast

| Greater Boston Area
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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 


Bready* to make a change?

This engineer understands the breadth of Toast’s platform and the needs of restaurant enterprise customers. They partner with Toast’s Product Managers to develop the technology roadmap that enables enterprise customers to leverage the power of Toast. They work closely with technical leaders and implementation teams across the organization to deliver robust, scalable solutions with integrations to customers’ external systems. While the role is primarily internally-facing, it requires infrequent interactions with Enterprise customers, listening to their requirements and providing expert guidance as they deploy Toast.

About this roll*

  • Develop an expert understanding of Toast’s Core Platform (menu management, kitchen, publishing, APIs, security, extensibility) and a broad understanding of all Toast’s products.
  • Partner with Toast Product Managers to understand the technology needs of enterprise customers - requirements, in-house systems, and integration needs. Map their needs to Toast’s platform and extensibility hooks. 
  • Work with Product Managers and Technical Leaders to develop an enterprise technology strategy and roadmap. Communicate the technology strategy within Toast. 
  • Engage hands-on with teams who implement the enterprise roadmap to provide coaching, mentoring, and engineering best practices.
  • Develop prototypes of some proposed solutions to evaluate the technical feasibility and fit. 
  • Provide technical guidance to Toast teams writing technical documentation, solution and architecture documentation, RFPs, RFIs etc.
  • If needed, consult with customer IT teams on their adoption of Toast. Provide expertise for a successful rollout.
  • Be a strong internal and external advocate for Enterprise customers.

Do you have the right ingredients*?


  • Strong technologist with 8+ years experience defining and implementing high scale SaaS solutions. Experience with a broad set of technologies that includes those used at Toast - tiered web applications, microservices, mobile, API design patterns, Java, Kotlin, React, data analytics.
  • Familiar with integration patterns across high-scale, data-rich enterprise systems.
  • Ability to gather and communicate technical requirements.
  • Passion for customer success. 
  • Strong interpersonal skills and a proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
  • Excited to shape a growing market segment at Toast. Ability to engage with enterprise customers as needed to understand requirements and technical roadmap. 
  • Bachelor's degree in Computer Science or other supportive program, or commensurate technology industry experience preferred.

*Bread puns encouraged but not required

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries


Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.


Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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