Site Reliability Engineer

| Greater Boston Area
Minimum qualifications
• Deep expertise with GCP and/or AWS
• Experience monitoring services and infrastructure, log collection, analytics, and application performance monitoring (APM)
• Experience using and supporting gRPC, OpenAPI or other frameworks to facilitate micro-service development
• Experience running a mission critical service at scale
• Experience working with configuration, CICD and orchestration technologies (such as Kubernetes, Mesos, Ansible, etc)
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Strong background in Site Reliability Engineering, DevOps, Software Engineering or Systems Engineering 
• Worked in Agile delivery teams and environment
• Experience creating automated solutions & eagerness to automate
• Excellent verbal and writing skills and the ability to use influence as effectively as direct control

Preferred qualifications
• Fluency in least one modern programming language (Python, Go, Scala, etc)
• Demonstrated expertise securing public cloud accounts
• Working Knowledge of Terraform, Vault and other DevOps/Service tools
• Experience with managing hosted services/SaaS
• Experience mentoring and training other team members

About the job
As a Site Reliability Engineer, you will be focused on the availability, reliability and operational efficiency of Hopper's core production services in the Cloud. We're looking for passionate engineers that enjoy partnering with product development teams to build, deploy and maintain tools and software services for our mobile app customers and SAAS business partners. You will be asked to leverage your understanding of public cloud architecture applied to Hopper's software stack, to design and implement solutions that are secure, scalable and operationally sound. Are you ready to come help architect the future Hopper with us?

Qualifications and background
The perfect candidate will possess the ability to discuss complex technical concepts with a diverse audience across all areas of the organization. They will remain calm under pressure and always strive to add structure to high-pressure, fast paced tasks or projects.

Responsibilities

  • Collaborate with product development teams to build alignment between cloud, security and application architectures
  • Drive solutions that improve our infrastructure capabilities, optimizing for security, cost, and operational simplicity
  • Design, implement, and maintain the automation/services that seamlessly spans multiple data centers and cloud providers
  • Work with cross organizational teams to develop best-in-breed solutions to complex problems
  • Execute on big opportunities, helping Hopper rise to the top of the travel industry
  • Participate in on-call rotation and travel as needed

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k 

About the team

Our engineering team cares deeply about the growth and success of Hopper, and tries to deliver the best possible experience we can to our more than 40 million users. Work on an award winning product that our customers love and continue to find exceptionally useful in a market and space that is continually growing every year.

More about Hopper
Today, Hopper is best known as a travel app. We're going to do about $1B in sales this year and weathered the COVID storm better than anyone expected. We just raised $170M from Goldman Sachs and Capital One, and inked a deal to be the exclusive travel provider for Capital One Travel.

We owe our success, in large part, to a proprietary suite of data-driven and risk-based financial services that we have developed that complement a customer's trip-purchasing experience. One example is Price Freeze, where our customers are able to purchase a financial option in the app to lock in any price that they see, on any item, for as short as 1 hour or as long as 21 days with Hopper taking the risk on the other side of the trade.

Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.

#LI-Remote

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases

Location

Boston, MA

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. 401(k) retirement savings plan.

Be yourself
Casual work environment, slack channels for every interest group

Take off
Unlimited Digital allows for a flexible work schedule. Unlimited vacation plan. Emergency travel assistance.

Culture
Partners with Nonprofits
Friends outside of work
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
More Jobs at Hopper67 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Product
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Product
new
Boston
Finance
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
HR + Recruiting
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
HR + Recruiting
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Design + UX
new
Boston
HR + Recruiting
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Operations
new
Boston
Developer
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Developer
new
Boston
Operations
new
Boston