MassMutual
We help people secure their future and protect the ones they love.
Boston, MA
Hybrid

Site Reliability Engineer

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Who We Are ? MassMutual

At MassMutual, we help millions of people find financial freedom, offer financial protection, and plan for the future. We?re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.? MassMutual was named a Top Place to Work in 2019 according to The Boston Globe and No. 84 on the Fortune 500 list of largest companies.

 

 

The Opportunity

 

Are you a creative thinker and strong problem solver? Would you describe yourself as someone who is constantly analyzing every change for its risk and what its impact could be down the road, not just today.? And what that means for the larger infrastructure?? If yes ? keep reading, this opportunity is for you!

 

 

Meet the Team ? Site Reliability Engineering- Security

 

It is an exciting time at MassMutual!? MassMutual is going through a Digital Transformation, continuing to be a leading customer-centric company.? The Site Reliability Engineering team is comprised of highly skilled problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual ? and the industry ? forward!? The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.? This is a newly formed SRE team with a focus on all things security, operations and automation.

 

 

Job Description

 

To continue our digital transformation, we are looking for a software and systems savvy engineer to join the Site Reliability team that is tasked with designing, building, and integrating solutions across technical and business capability domains with cost and strategic implications.? Solutions may consist of proven or unproven technologies or multiple implementation technologies at once within domains that experience rapid change.

 

Our Site Reliability Engineer would need advanced knowledge of infrastructure, scripting skills, and engineering disciplines. This role requires equal parts development and operations with a software engineer mindset.? Using technical and operational skills, this role will increase application reliability at scale. Also, this role would be responsible for deploying and supporting infrastructure within multi-cloud provider strategy.

 

Objectives and Responsibilities

  • Write clean, high-performance, and well tested, infrastructure code with a focus on reusability and automation (i.e. Shell, Python, GoLang, Puppet, etc?).
  • Develop monitoring, define SLAs, SLOs and error budgets for mission critical platforms while helping to coordinate product launches and reliability exercises.
  • Collaborate and contribute with other enterprise teams on the company?s Cloud journey, including the impact on infrastructure, networks and security.
  • Work closely with Architects and provide support to senior staff, ensuring designs align with the technological and business directions across the company.
  • Support IT deployments with involvement Platform as a Service (PaaS), Software as a Service (SaaS), or Infrastructure as a Service (IaaS).
  • Manage central platforms as a service for growth and scale
  • Implement enhancements to the company's digital and data infrastructure, supporting internal customer's operational needs.
  • Automation of Security Controls in our Cloud Environments
  • Operationalizing security tooling with a focus on auto remediation of issues

 

Qualifications

 

Basic Qualifications

  • Bachelor's Degree in Computer Science or equivalent and 2+ years of relevant work experience
  • 1 - 3 years with cloud environments and provisioning automation
  • Prior experience with Linux, troubleshooting and coding/scripting using high-level languages
  • Prior experience with infrastructure systems that support enterprise data science and analytics capabilities, including streaming and real-time analytics (Kafka, Spark Streaming, and Snowplow)
  • Experience working with at least one object-oriented language (Java, C#, etc...)
  • Involvement in some on-premise to cloud migration
  • Experience managing a full application stack with high availability requirements is preferred
  • Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting is preferred
  • Experience with cloud security toolsets (Prisma, Wiz, Splunk, Cloudwatch etc)
  • Strong written and verbal communication skills
  • Able to thrive in a collaborative and cross-functional environment

 

Preferred Qualifications :

  • 3-4 years of experience with Ruby, Python, Bash, Go, Powershell
  • Full Stack troubleshooting experience including networking, operating system (Debian, CentOS), Apache, HA Proxy, Nginx, RDBMS is preferred.
  • Experience with AWS and/or Azure stack - particularly in the areas of networking (VPCs, security groups), VMs (EC2), databases (RDS), load balancing (ELB, ALB) is preferred.
  • Experience leveraging monitoring tools such as Splunk, New Relic, Nagios for troubleshooting is preferred

 

Why Join Us

We?ve been around since 1851. During our history, we?ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

 

Recognized as a 2019 World?s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose:? We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It?s more than our company structure ? it?s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

 

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

 

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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