Site Reliability Engineer

| Greater Boston Area | Remote
Sorry, this job was removed at 6:25 a.m. (EST) on Tuesday, December 22, 2020
Find out who's hiring remotely in Greater Boston Area.
See all Remote Developer + Engineer jobs in Greater Boston Area
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Abacus Insights is a mission-driven, growth-stage company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people's lives through technology.

Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing healthcare companies to uncover differentiated insights that address their customers' needs. Our employees know that they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Through this mission and passion to aid people and population health, we have built a highly successful SaaS business that is heavily funded (since our founding in 2017 we have over 53 million) by leading VC firms who have deep expertise in the healthcare and technology industries. At Abacus, we are solving problems of massive scale and complexity in an industry that is not only ripe for disruption but requires innovation. We see massive growth in our future and would love for you to be a part of it!

Our Site Reliability Engineering (SRE) team is looking to bring on an experienced Site Reliability Engineer. If you are interested in being a member of a growing team that is absolutely critical to the overall success of our company, this is a position for you.  Our SRE team is responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus. Our SRE team is responsible for the customer perception of the Abacus platform and how available and responsive it is to our customers. As a member of this team you will be exposed to every area of our platform and AWS services (Serverless - Lambda, EKS - Kubernetes, etc.) but even more so, help drive the evolution of the product and team as we continue to grow rapidly.

Responsibilities:

  • Help drive the overall success of the SRE team through identification, design, and implementation of internal process improvement, technical delivery, and product performance.
  • Optimizing data delivery, designing or re-designing infrastructure for greater scalability, availability, and reliability.
  • Become an expert in AWS and other cloud service providers (currently we deploy on AWS but who knows what the future holds)
  • Deploy our infrastructure with Terraform and Kubernetes.
  • Document actions so your findings turn into repeatable actions which then we can automate
  • Help make the deployment process predictably predictable through proactive thinking, persistence, promoting best practices, and cross team collaboration with our technical and non-technical teams
  • Consult on architecture to separate sensitive healthcare data among multiple customers in a multi-tenant environment

What you bring to the Abacus Team:

  • In-depth AWS knowledge
  • Experience with Terraform or other related technologies.
  • Strong programming skills
  • Experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
  • Experience documenting so you don’t have to learn the same things over and over.
  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
  • Strong organizational skills.
  • Experience supporting and working with cross-functional teams in a dynamic environment.

Bonus Points:

  • Experience or knowledge of Kubernetes

Equal Opportunity Employer:
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams, and as such provide equal employment opportunities to all employees and applicants for employment. As well as prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • SparkFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • SnowflakeDatabases
    • DatabricksDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM
    • ZohoCRM

Location

We're in the heart of Boston's Financial District, a short walk to all MBTA bus/train lines, including North & South stations. Shop in the historic Faneuil Hall or visit tasty lunch spots in the North End. We embrace a hybrid working culture; our employees can enjoy the city's hustle or stay home.

An Insider's view of Abacus Insights

What are some social events your company does?

We've had fun social events like the battle of the bands and ax throwing. Since our workforce went primarily remote in 2020, we've had to get creative, finding success with virtual cooking classes, murder mysteries, daily morning coffee chats, and Thursday evening happy hours. We recently got together for peddle boat excursion in the Boston harbor.

Ali

People Operations Partner

How do you collaborate with other teams in the company?

My job requires that I partner with many people across the company, from Engineering and Product Management to Legal and UX. I’m consistently impressed by everyone’s generosity with their time, customer focus, and willingness to partner with me.

Karyn

Sr. Technical Writer

How has your career grown since starting at the company?

Since joining Abacus, I've been trusted and given the necessary tools to do my job and help grow this amazing company. I've been exposed to so many different sectors of the business and my experience learning and growing from my colleagues has been unmatched. It’s nice to be a part of something that I know is going to help people in the long run.

Anne

Lead UX Designer

How do you make yourself accessible to the rest of the team?

We are a small but growing company, we have beads working remotely across the country. Remaining connected to the team is critical and I use as many of the existing tools as possible - email, Slack, Zoom, Confluence - the list goes on. It is more likely that I will access my team!

Minal

CEO, Founder

What's the biggest problem your team is solving?

Our Foundational Marts offering helps pull data from multiple sources into a data warehouse and makes it actionable and accessible to our clients. With data coming from many places, we must keep that data secure, accurate, and up to date. Snowflake, Databricks, and Serverless make it possible to bring this data altogether in a meaningful way.

Pat

Principal Software Engineer & Team Lead

What are Abacus Insights Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Abacus partners with The Wonderfund, a non-profit focused on providing comfort and dignity to children in traumatic situations and enrich childhoods that have been impacted by abuse and neglect.
Team based strategic planning
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
Personal development training

More Jobs at Abacus Insights

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Abacus InsightsFind similar jobs like this