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Site Reliability Engineer

| Greater Boston Area

Site Reliability Engineer
Waltham, MA, Boston, MA, Boulder, CO or Remote
11 AM - 7 PM Eastern Time 

We’re looking for a Site Reliability Engineer who will perform operations and development support for our cloud product line. This individual will work with development and have responsibility for the health of our services.

If you are:

  • Ready for your next challenge
  • Experienced as operations engineer
  • Able to maintain the delicate balance between quality, speed, user experience and customer expectations in a 24x7 operations environment
  • Apt to take the stairs… and questioning the efficiency of doing so three times a week

Then you’re exactly the person we need. Join us in the battle to secure the world’s intellectual property.

What You’ll Do

  • Share responsibility for health, scalability and availability of our cloud services.
  • Define scope and acceptance criteria for automation.
  • Participate in on-call rotation for production issues.
  • Work with the team to ensure cloud architecture meets scalability, availability and cost requirements.
  • Follow good operational practices such as use of playbooks, and upkeep of documentation.

What You’ll Bring

  • S. in Computer Science or related fields or commensurate experience
  • 2-5 years of experience managing cloud infrastructure, in a 24x7 uptime environment
  • Minimum of 2 years of experience with technical operations and software development support that worked on enterprise scale, mission critical, highly available Linux systems
  • Experience with configuration management tools and cloud management automation, e.g. Cloud Formation, Salt Stack is a plus
  • Working knowledge of monitoring such as Splunk, CloudWatch, and Grafana
  • Good understanding of web services, databases and related infrastructure
  • Solid understanding of backup/restore best practices in the cloud
  • Ability to manage using a modern scripting language
  • Excellent troubleshooting skills, for when the playbook just doesn’t cover it
  • Thrive in a fast-paced, results driven environment
  • Ability to work independently and take specific instruction, switching as required
  • Knowledge of AWS APIs a plus
  • Security Experience a plus
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTMLLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Waltham HQ - 1100 Winter Street, Waltham Boston Location - 201 South Street, Boston

An Insider's view of Carbon Black

How would you describe the company’s work-life balance?

The company believes in work-life balance. If I ever had a family obligation or wanted to check out early to start a vacation, I’ve never been given a hard time. It’s all about getting your work done but if you need to take off to get oil changed or something, don’t sweat it. I never felt pressured to be here from 9-5 or sit in traffic.

Matt

Product Manager

How do you collaborate with other teams in the company?

Our vision is to create an organization with highly performing self-organizing teams. When we first embarked on our Agile Transformation, we looked at how we wanted to reorganize ourselves in a way that would make it easy for developers, quality engineers, UX, and product owners to collaborate.

Safaa

Senior Director, Strategy Execution

What does career growth look like on your team?

We consider the Sales Development Representative Program an important first step in building out the foundation of a future leader. Whatever your first steps are at Carbon Black won’t be your last. Our program isn’t just about getting SDRs to be a good quota carrying rep; it’s also about helping them develop the next best step in their careers.

Susan

Sr. Director, Corporate Sales

How do you make yourself accessible to the rest of the team?

My leadership style is all about empowering my teams. I work in a way that is transparent and honest and want to help people achieve personal and professional goals. I want to foster technical abilities and make sure our people are keeping up with the leading edge technologies.

Tarun

VP of Product Infrastructure & Operations

What are some social events your company does?

Our culture club, Life at CB, focuses on a range of events. From company parties and sports leagues to philanthropy and learning and development, there's a ton of ways we get together. Also, a lot of communities were created by our employees, such as the Hiking Club, Women in the Workplace, and more.

Ashley

Sr. Talent Brand Ambassador

What are Carbon Black Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
In our Waltham HQ location.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
For our Waltham HQ
Recreational Clubs
Relocation Assistance
For some roles, we will offer relocation assistance.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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