Senior Systems Engineer

| Greater Boston Area

BHE’s mission is to improve healthcare through innovative analytics. Our team has built a next-generation analytics platform, Instant Health Data (IHD), to bring researchers together to generate insights into improving population health, quality of care, and managing costs.

Our team is looking for talented individuals who want to bring our platform to the next level, expanding into new markets. The Senior Systems Engineer reports to the CTO and manages BHE’s IT infrastructure and systems. The incumbent is responsible for defining the technology architecture, management, and documentation of technical solutions and aligned projects. Works with the CTO to ensure that technology solutions are properly architected ensuring scalability, security, and reliability.

Responsibilities:

  • Leads DevOps team, focused on efficient operation of day-to-day IT activities and end user support
  • Helps establish IT policies, processes, and security measures ensuring effective and consistent operations to safeguard information resources
  • Manages HITRUST and other regulatory requirements
  • Develops and maintains current and future state enterprise architecture solutions and related documentation and oversees system design and architecture changes
  • Assists CTO with the selection of enterprise-wide technologies and provides IT governance
  • Manages technical aspects of integration projects
  • Establishes and maintains DevOps strategies
  • Responsible for configuration, optimization, documentation, and support of infrastructure components that host the customer-facing production applications
  • Supports and troubleshoots scalability, high availability, performance, monitoring, backup and restores of different environments

Requirements:

  • Bachelor’s degree in computer science, engineering or similar
  • 10+ years’ relevant experience, including experience in software environments with SaaS and Data teams
  • Experience with HIRUST, HIPAA and/or PCI compliance
  • Experience with configuration management in Chef, Puppet, and Linux
  • Experience with datacenter operations
  • Outstanding technical planning skills with the ability to prioritize and multitask across number work streams
  • Excellent verbal and written communication skills - able to understand and convey complex product requirements or technical concepts to technical and non-technical audiences
  • Experience managing mission critical systems with strict SLAs
  • Strong windows and mac expertise
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • CoffeescriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • SinatraFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail

Location

BHE is located in the heart of Boston's Financial District. Just a short walk from various MBTA stops, the office allows for an easy commute.

An Insider's view of BHE

How does your team reward individual success?

BHE rewards individual success with fair promotions and increased responsibilities. I started as a Data Engineer but quickly transitioned to a Software Engineer. As I became more comfortable with our software stack, I started taking on bigger challenges with less oversight. Later, I was promoted to Principle Software Engineer.

Matt Brown

Principle Software Engineer

What's the biggest problem your team is solving?

The biggest problem my team is trying to solve is how to scale customer support that requires a deep content expertise. Users of our analytics platform analyze over 20 data sources and the number of data sources continues to grow. The number of our users is also growing rapidly. So, it’s a challenging problem but a fun and rewarding one.

Catherine

VP of Analytics & Scientific Engagement

What makes someone successful on your team?

We have an incredibly talented team here at BHE who all learn from each other's experiences to evolve the product and infrastructure. To be successful here, you've got to be team-oriented, motivated, and eager to learn. Those with exceptional attention to detail and problem-solving skills are highly valued.

Tom

Director of Data Engineering

What are BHE Perks + Benefits

Culture
Volunteer in local community
BHE participates in one volunteer day every year. Last year, we partnered with Cradles to Crayons.
Friends outside of work
Eat lunch together
Intracompany committees
BHE's Fun Committee plans monthly lunches and quarterly events.
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer FSAs for medical and dependent care expenses.
Disability Insurance
Disability insurance covers 60% of weekly earnings up to $1400.
Dental Benefits
Health Insurance Benefits
We offer employees a choice of an HMO or a PPO plan.
Life Insurance
Life insurance is for $50K.
Retirement & Stock Options Benefits
401(K) Matching
We offer employees a SIMPLE IRA Retirement plan with company matching up to 3%.
Child Care & Parental Leave Benefits
Flexible Work Schedule
BHE provides employees with a reasonably flexible work schedule that includes summer hours and flexible start and end times. Certain teams require set hours.
Vacation & Time Off Benefits
Generous PTO
BHE offers a combined time off policy to be used for vacation, personal, and sick reasons. Additionally, our office is closed between Christmas and New Years.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
BHE offers a pre-tax commuter benefit program.
Company Outings
BHE hosts quarterly company outings ranging from social and volunteer activities. In the past we have done a Hopsters, Kings Bowling, Cradles to Crayons, etc.
Stocked Kitchen
BHE offers free snacks and beverages.
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
BHE hosts lunch and learn events.
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