Senior Software Engineer -SRE - Java at SS&C Intralinks

| Waltham
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Site Reliability Engineer

About the Team:

The Intralinks SRE team is considered the guardians of the production application platform. The main driving factor of the team is to ensure uninterrupted services to Intralinks’ clients. You will be part of a global team that consistently look for ways to improve monitoring and availability of the platform.


In this role you will help the R&D with the root cause analysis, work on the operational tasks and automate monitoring and alerting that will minimize the MTTD and MTTR.

Day to Day:

  • Responds to and resolves escalated calls for technical assistance received from production support. 
  • Building diagnostic and analytical tools that improves the MTTA, MTTD and MTTR.
  • Building health monitoring tools and APIs to ensure smooth operations of production systems
  • Configuring and integrating commercially available monitoring tools into the production systems
  • Validate and Verify software deliverables for production readiness.
  • Risk assessment and mitigation of changes to the production systems

Minimum Experience:

  • Working Knowledge in networking and various application and transport protocols
    • http(s), jms and etc
    • tcp, udp
  • Working knowledge in Unix/Linux
  • Working knowledge in Kubernetes
  • Scripting experience and proficiency in one of the major scripting languages (shell, python and etc.)
  • Sound knowledge in one of the major programming languages (e.g. Java, C++, C and etc) and performance tuning.
    • Application Servers and middleware
    • Java
    • Operating systems


  • BS or MS in Computer Science or similar discipline
  • Minimum 7 years of experience in developing Software projects / applications
  • Understanding of JDBC, SQL, Relational Databases
  • Understanding of No-SQL DB like Mongo or Cassandra is a plus
  • Experience with JMS frameworks

It would be great if you also had:

  • Expert level knowledge in Kubernetes
  • Expert level knowledge in AWS
  • Working knowledge in Chef
  • Working knowledge in commercial or open source monitoring tools such as Zabbix, AletSite and etc.



“Intralinks is the platform of choice for secure content distribution and collaboration. We continue to invest in new ideas to evolve our company and provide value to our clients. The product manager plays a big part in driving innovation as they partner with business leaders to lead our continued transformation. In this role you’ll have impact on the business, opportunities for personal and professional growth and create great products along the way.” #WhatLinksUs

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • TumblrCMS
    • WordpressCMS
    • SalesforceCRM


Intralinks' Waltham location is located on the outskirts of Boston and easily accessible by vehicle, public transportation, company sponsored shuttle.
12-Year Veteran at SS&C Intralinks Credits Her Stint to the Dynamic Leaders and Culture

An Insider's view of SS&C Intralinks

What are some social events your company does?

Every other week each office hosts a Team Thursday event organized by different teams - the snacks are plentiful, trivia competition is fierce, and is a chance to break up your week with time to toast your colleagues!

Melanie Sardinha

Talent Program Associate

What are SS&C Intralinks Perks + Benefits

SS&C Intralinks Benefits Overview

Everything and more!

For you to succeed, you need to be able to afford to live and flourish. You need to stay healthy too.

SS&C Intralinks comprehensive health coverage provide options to suit your particular needs. This includes the ability to choose our health savings account option to put aside money for current as well as retiree medical needs. We also recognize the need for peace of mind and offer salary continuation through our short and long term disability programs, cash policies for critical illness and an accident protection plan. Our 401K plan with a company match helps you and your family prepare for the future. Our wide array of both company provided and supplemental insurance options ensures you and your family are covered. Rounding out these robust benefits are legal assistance, personal advocacy services, and work life balance through our flexible paid time off program as well as our in and out of office celebrations.

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
We match 6% of contributions.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
Bagel day Thursdays!
Happy Hours
Happy hours are hosted every other week.
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Career mentoring, Leadership mentoring.
Time allotted for learning
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