Senior Software Engineer, DevOps

| Greater Boston Area
Cogito is advancing the way people communicate by applying machine learning to enhance conversations in real time. This is your chance to be a part of industry leading team that is making a real difference using the latest cloud technologies. Cogito performs in-call voice analysis and delivers real time guidance to agents and unprecedented insights to managers to an impressive portfolio of Fortune 500 clients.
We are looking for a Senior Software Engineer to join our team with a passion for delivering high-performance, quality platform services like provisioning, authentication, user management etc. that will be leveraged by other Cogito services. The ideal candidate is an excellent software developer with devops expertise who has a strong desire to deliver scalable, stable infrastructure components.

Responsibilities:

  • Write tested, idiomatic, and documented code
  • Develop products using agile methods and tools
  • Utilize AWS technologies to solve business problems
  • Automate and manage CI/CD pipelines
  • Evaluate service and infrastructure usage to effectively manage performance, capacity and cost – automating solutions wherever possible
  • Proactively monitor service metrics seeking out potential issues before impact to production service levels
  • Conduct systems tests for security, performance, and availability
  • Develop and maintain design and troubleshooting documentation

Requirements:

  • Bachelor or advanced degree in engineering, computer science, or another relevant field
  • 3+ years of professional software development experience with Java or Python
  • 2+ Years of devops experience
  • Flexibility to work across teams
  • Ability and willingness to learn new tools and technologies

Skills:

  • Programming skills in language like Java/ Javascript / Groovy
  • Experience with Test automation framework & tools 
  • Scripting languages (Bash, Powershell, Python, Perl etc)
  • Application Build & Deployment Automation Concepts & Tools (e.g., Puppet, Ansible, Chef, Docker, Nagios, etc.)
  • Familiar with Build Tools & Platforms (e.g., Jenkins, Maven, etc.)
  • Experience/understanding of AWS and public cloud ecosystems
  • Knowledge of Security and Privacy best practices
  • Experience/exposure to SQL and NoSQL databases
  • Experience building scalable, high performance services
  • Good grasp of security and data protection principles
  • Experience with authentication and authorization concepts is a big plus
  • Proficient in a source controll (e.g., Git, Subversion or CVS)
  • Excellent oral and written communication skills

Benefits
• Your choice of comprehensive benefits for you and your family’s health, dental, vision, disability, and life insurance
• Frequent catered lunch and live product demos
• 401(k) retirement plan options
• Ongoing professional development and cross-training
• 20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriot’s Day is a holiday)
• 2 "Be Gentle" personal days
• Company paid parental leave upon hire
• Competitive pay, stock options, and annual bonus eligibility
• Casual dress and fun office atmosphere
• Pre-tax commuter benefits
• Stocked groceries in the kitchen
• Office location in the heart of Boston with convenience to the MBTA lines
Equal Opportunity Employer
Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
Authorization to Work
Applicants for employment in the US must be authorized to work in the US.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • SpringFrameworks
    • PostgreSQLDatabases

Location

Located in the heart of the financial district above High Street place in a building with great amenities including a roofdeck.

An Insider's view of Cogito

How would you describe the company’s work-life balance?

We provide 20 days of PTO, 5 sick days, 2 floating holidays, and 2 personal days in addition to 11 paid holidays. We truly want our employees to strike a work/life balance. We also provide flexible schedules and different work from home options.

Derek

Talent Manager

What does your typical day look like?

I begin the day with some team meetings. In the middle of the day, I spend as much time as I can at my desk coding and discussing technical stuff (that’s the technical term) with colleagues or video chat meetings. Later in the day, I might present at or attend architectural meetings to more broadly discuss concepts related to the work I’m doing.

Jimmy

Sr. Software Engineer

What are some things you learned at the company?

I enjoy a lot of things including that I am always learning, there are so many intelligent people here from different backgrounds that are fascinating to me. There is a deep sense of collaboration across different functional areas. I work with engineers, product, and behavioral science connect the dots to which brings Cogito to life.

Daniella

Program Manager

How do your team's ideas influence the company's direction?

By driving growth for Cogito – In marketing we are doing that in a number of different ways. We make the Cogito brand recognizable and synonymous with technology. We publicly celebrate the success of our customers, and generate demand through campaigns and programs. Additionally, we enable sales with tools and content that drive interest.

Steve

VP of Marketing

What’s the vibe like in the office?

Collaborative, in the sense that it is an open space, you can stand up and talk to the person in front of you, you can look to your lef or right and talk to your team members. When you are working on projects you have to at least work with one or two people from another department and so you just get another perspective on things.

Jasmine

Customer Support Associate

What are Cogito Perks + Benefits

Cogito Benefits Overview

We provide generous PTO in additional to a collaborative office environment. We have weekly happy hours, monthly town halls and an accessible leadership team.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Pool Table, Foosball.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per week.
Recreational Clubs
Professional Development Benefits
Cross functional training encouraged

Additional Perks + Benefits

We build software around emotional intelligence and are doing the same with our culture. We provide flexible schedules and work from home policies to accommodate our employees.

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