Senior Site Reliability Engineer

| Greater Boston Area

You will be providing voice services for literally millions of game players around the world every day, and operating our software in the cloud, on our own hardware, and in data-centers around the globe. We do this at massive scale, while ensuring our users enjoy a high-quality voice experience. We are looking for a talented, driven, and dedicated engineer. We have a continuous need for innovation to meet the needs of our evolving environment. Join our extremely efficient but growing Ops team to work with an extensive array of technologies at global scale. We provide great work flexibility and you’ll never be bored.

Vivox, part of Unity, is the leading provider of group voice communication for games and beyond. We provide and operate the communication technology for some of the world’s largest games including Fortnite, Playerunknown’s Battlegrounds, and Rainbow Six Siege. Our products are used by over 100m people every month in every country on the planet.

Responsibilities

  • Managing global, large scale, multi-datacenter, production-level applications and infrastructure
  • Developing services to automatically detect and reduce service disruption, driving towards fluid elasticity between bare-metal, private cloud and commercial cloud
  • Participating in defining Site Reliability policy, process, technology and best practices and driving to instil a culture of Reliability within the teams by advocating for infrastructure improvements and best practices
  • Monitoring high-uptime, low-latency services to ensure the best experience for our customers
  • On-call rotation with the rest of the team

Requirements

  • Strong understanding of infrastructure core components: Storage, System (CentOS) and/or Networking
  • Strong understanding of at scale Networking designs, including Dynamic routing, switching, DNS and CDN technology.
  • Understanding of network security and DDoS prevention
  • Demonstrated hands-on experience in devops, site reliability and/or infrastructure engineering in a quickly growing company using technologies such as Kafka, ELK, and Ceph
  • Demonstrated leadership in aspects of general large-scale distributed services and infrastructure, from network designs to overall system architecture
  • Strong development experience, preferably around system deployment, configuration and management using frameworks such as Chef, Puppet, Terraform, Ansible, and Salt
  • Excellent written and verbal communication skills
  • Customer centric and empathetic approach to support, thrive in making our customers and users successful
  • Ability to be a team mentor, lead by example, build trust and solid relationships
  • Experience with cloud computing environments, ie. Openstack, AWS, GCP and/or Azure
  • Advanced understanding of general infrastructure operation, and ability to drive a team to incident resolution, troubleshoot and resolve issues in a timely manner

Bonus points

  • Ability to exploit reporting tools to increase productivity (InfluxDB, ElasticSearch, Kibana, Grafana etc.)
  • Familiarity with running/tuning SQL servers
  • Architected and/or deployed large scale orchestration system (i.e. Kubernetes, Foreman)
  • Experience working with and building complex, highly available and scalable real-time services

Who we are

Unity is the creator of the world’s leading real-time 3D development platform, giving users the most powerful and accessible tools to create, operate, and monetize experiences for the real-time world. Unity empowers anyone, regardless of skill level and industry, to create 3D visual content using world-class technology, operate using resources that maximize ease-of-use, and monetize, so that they can find success with their creations. 

The company’s 1,000 person development team keeps Unity at the forefront of development by working alongside partners such as Google, Facebook, Oculus, Autodesk, and Microsoft to ensure optimized support for the latest releases and platforms. Made with Unity experiences reach nearly 3 billion devices worldwide and have been installed more than 34 billion times in the last 12 months. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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Location

492 Old Connecticut Path Suite #102, , Framingham, MA 01701

What are Unity Technologies Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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