Senior Security Sales Engineer - SOAR Domain Specialist (Massachusetts)

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As a Domain Engineer at Rapid7, you will be responsible to work as a team, working across organizations, to partner and assist pre-sales to close deals, improve our products, processes and procedures and be an advocate for our customers. You’ll serve as a subject matter expert within SOAR (Security Orchestration, Automation and Response) and liaison with Sales Engineering, Sales, Product Management, Support & Customer Success to continue to champion our customers and Sales Engineers across our organization.

Responsibilities 

  • 70% Focus 

    • Advancement on how to demonstrate the value of Rapid7 Solutions 

    • Create and evolve Sales Engineer Technical Demo Frameworks 

      • How to demo solution 

      • How to POC solution

      • Troubleshooting guidelines

  • Mentor Technical Specialists and SEs

  • Support Sales Engineers and Sales team with opportunities 

  • Handle escalated technical issues during Proof of Concepts

  • Deliver training on Rapid7 solutions to Rapid7 Employees 

  • Deliver training on Rapid7 solutions to Channel Partners

  • Troubleshoot and resolve various customer issues at a Tier 1 level

  • Report defects and feature requests/enhancements.

  • Escalate issues to Support Management as necessary, driving the issue to resolution.

  • 30% Focus 

    • Technical Projects 

      • Collaborate with Product Engineer, Product Management, and Marketing teams 

  • Product Lab Creation and Improvement

  • Present Product Roadmap 

Requirements

  • 3 to 5 years experience as Security Analyst or Sales Engineer with experience with working in the following areas:

    • Orchestration and Automation (SOAR)

    • Incident Response/SIEM/End-Point Security

    • Scripting in Bash and Powershell (or other languages)

  • An in-depth specialized knowledge of Rapid7 solutions

    • SOAR (Or other SOAR solutions)

    • IDR (Detection and Response or other D&R solutions)

  • Following certifications a plus:

    • CISSP, AWS, AZURE and GCP

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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