Senior Principal Cloud Architect

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Company Overview

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.

 

Job Summary

Position summary:

 

Nuance Healthcare is looking for a Senior Principal Cloud Architect, reporting directly into the VP of Engineering. The architect’s primary focus will be helping lead the charge to deliver Nuance’s Healthcare solutions in the public cloud. You will partner with product engineering teams to design and implement modern microservice and data lake architectures, CI/CD pipelines, and security practices.

A successful candidate will have experience designing, building, and operating public cloud solutions, and have the drive to constantly raise the bar to improve how we deliver our portfolio of products. Read more about our solutions at https://www.nuance.com/healthcare.html.

 

Principal duties and responsibilities:

 

- Design and implement secure cloud application environments
- Maintain security standards according to internal policies
- Provide mentoring and coaching to product teams to help further our Cloud maturity
- Work with the Engineering VP to define a vision of technical excellence for Cloud architecture, tools, and processes
- Work closely with the Quality Assurance and Hosted Operations teams to deploy, troubleshoot and optimize cloud solutions
- Analyze existing systems and propose software architecture improvements, paying particular attention to latency, accuracy and extensibility
- Assess architectures and technical assets from product teams, and propose a technology consolidation plans where possible
- Write detailed designs, clearly convey intent and ideas to the developers
- Solve complex technical problems / communicate ideas and plans to a diverse set of colleagues, negotiate technical solutions across teams when needed
- Working in a distributed environment with teams around the world
- Seamlessly shift between multiple, concurrent projects
- Define KPIs to monitor and maintain required service levels

- Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

 

Knowledge, skills and qualifications – 

 

Education: Bachelors, Masters or PHD degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent

 

Minimum years of work experience:

- 5+ years cloud software delivery experience
- 8+ years of software architecture experience
- 12+ years software industry experience

 

Required skills:

 

- Hands-on experience architecting, designing, and delivering software systems
- Deep experience architecting a large scale solution on the cloud, millions of cloud transactions per month
- Deep experience with agile methodologies; continuous integration, delivery and deployment to production
- Very strong Programming experience with Java and / or C#
- Relational database experience – My SQL, MS SQL or equivalent
- Complete software life cycle experience, including deployment to production
- Clear passion for software engineering, design and, performance
- Must be able to work in a distributed environment and balance competing priorities
- Strong communication skills, both written and verbal, is required for communication with globally distributed Nuance teams
- Good people and negotiation skills, able to listen to disparate technical opinions and build consensus

 

Preferred skills:

- Embraces software development processes and design principles
- Experience with Scrum methodology and Agile practices
- Experience leading teams delivering public cloud solutions
- Deep knowledge and understanding of public cloud, MS Azure, GCP, or AWS
- Experience with containers and orchestration frameworks like Kubernetes; related components like Prometheus
- Experience with software load balancers, message queues, and other task distribution technologies
- Experience with data lake and analytics technologies
- Strong background in DevOps concepts and tools
- Experience delivering highly available and highly scalable solutions
- Understanding of different techniques and options for HA and DR
- Experience securing products, tools, and processes

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

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Location

Our headquarters is in Burlington, 30 minutes from downtown Boston, right off 128 and across the street from Wayside Commons (hello, shopping!).

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