Senior Information Security Analyst at SmartBear

| Somerville
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Think Bigger. Build Smarter. Create Great Software. 

Senior Information Security Analyst

The Sr. Information Security Analyst is responsible for assessing information risk and alerts, supporting and acting as a key member of the team to identify and implement mitigation and remediation actions.  They work collaboratively to help mature the security program and implement controls, policies and procedures to ensure confidentiality, integrity and availability of our systems and services.

The Sr. Information Security Analyst will safeguard sensitive and proprietary information and prevent unauthorized access, troubleshoot security issues including but not limited to access control, regulatory compliance (SOX, SOC2), network/telecommunications, handle problems that impact system stability due to security related issues, and administer existing and new security tools according to best practices and compliance guidelines.  

What you will be responsible for: 

The following statements are intended to describe the general nature and level of work to be performed. These are not to be construed as an exhaustive list of all job duties performed by this role. 

  • Monitor security risks, analyze vulnerability assessments, and balance security with business rules/needs
  • Manage threat management, intelligence analysis/management and statistical analysis of intelligence processes
  • Perform ongoing information risk assessments and audits to ensure that information systems and data are adequately protected and meet regulatory and policy requirements
  • Implement advance Incident Handling process and procedures
  • Monitor and respond to alerts from various detection technologies, including EPP, EDR and SIEM solutions
  • Ensure that Information Security best practices and configurations are included in desktop, server, and network configurations
  • Work with other IT professionals to resolve fast moving vulnerabilities such as phishing and malware, and monitor and track remediation efforts across the enterprise
  • Complete periodic reviews on a number of security platforms to ensure the safety and integrity of the organization's data and systems
  • Monitor security vulnerability information from vendors and third parties
  • Provide guidance and support to teams as it relates to security best practices
  • Assist with the maintenance of up-to-date security policies, standards and guidelines

Skills that you will possess in order to succeed: 

  • 3+ years of experience 
  • Ability to work with multiple teams including corporate IT, DevOps, Development, and various non-technical departments to help remediate security issues
  • Able to work in a small team and take ownership of issues to ensure they are addressed appropriately
  • Technical skills and knowledge including networking principles, CIA processes, how people, process and technology are part of the solution
  • Industry knowledge of security and privacy frameworks and recommended controls (NIST CSF, CIS, ISO27001, NIST Privacy etc)
  • Performing security incident response and/or investigation
  • Experience performing evaluation of networks, systems and applications for vulnerabilities including examining firewall rulesets, current patch levels, and inspecting logs for anomalous entries
  • Experience with security services such as firewalls, IDS/IPS, and content filtering
  • Experience with data protection & archiving, disaster recovery, business continuity
  • Experience with tools including: Vulnerability scanners, Endpoint protection, SIEM
  • Ability to create documentation that describes technical details to a non-technical audience
  • Knowledge of IT controls, including security concepts and terminology related to applications, databases, operating systems, and IT operations
  • Experience with information security, cyber security, and privacy regulations
  • Ability & desire to learn new product lines and technologies quickly & efficiently

Education Requirements: 

  • BS in Computer Science or IS related field required,
  • Base Certifications Examples: CCSP, CISSP, Security+, CISA, GSEC, SSCP

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Our office overlooks the Mystic River and is surrounded by bars, restaurants, shopping, and is steps from the Assembly Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

Everyone is very confident and engaged -both in our work and with each other. We're open minded and good listeners. Overall, we are high energy and the atmosphere is super positive. It feels like we're one big team, and you're comfortable speaking your mind because you know your teammates will be receptive and invested in moving things forward.


Talent Acquisition Specialist

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 Sneaker reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)

Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has put on parties for SmartBear families, hosted a chili cook off, ran charity drives, and much much more!
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
We have a Family Halloween Party every year!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on the last day of every month. Employees get free lunch on Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.
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