Senior Operations Engineer

| Greater Boston Area | Hybrid
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About the job

We’re thrilled to announce that we’re hiring to grow our team and our products! 3Play Media offers a truly unique opportunity to work in a small team of developers in a company that offers both a startup-minded size and culture while being robustly backed by a steady stream of customers and projects. Every day, our system processes hundreds of hours of video content, helping us to improve and expand the way people consume online media to make more of the web’s video content accessible. We’re also very excited to have a few brand-new products in our pipeline!

We’re looking for an experienced web engineer to help us build and maintain our application.  You’ll be working on a small team (3-5 engineers), with product and design to build features that are used by our contractors and internal operations team.

The 3Play engineering department is small and extremely collaborative.  Engineers are empowered to make their own decisions, and propose solutions to the challenges facing our stakeholders.  We use a standard 2 week sprint process, and regularly look for ways to improve our process via retrospectives.

Duties and Responsibilities

  • Build and maintain features in our application using Ruby On Rails, React, and Angular (legacy features)
  • Work closely with the product and design team to identify optimal solutions to customer needs
  • Build front-end user interfaces for usage by 3Play employees and contractors.
  • Build and maintain complex back end workflows (we have a lot of asynchronous jobs in Resque!).

Position Requirements

  • 4+ years experience building web applications in a professional environment
  • Demonstrable aptitude with Ruby on Rails or another web development framework
  • Demonstrable aptitude with complex back end systems
  • Demonstrable aptitude building web user interfaces (React, Angular, jQuery)
  • Strong communication and collaboration skills
  • Eagerness to learn and to share your knowledge
  • Good problem solving and debugging ability
  • Experience with web accessibility (WCAG, screen readers, and 508 compliance) is a plus.

About the Company

3Play Media is a rapidly growing, profitable technology company with a startup culture making a huge impact on the way people consume online media. We provide premium captioning, transcription, audio description, and translation solutions to over 5,000 higher ed, enterprise, media, and government customers. Our goal is to simplify the workflow through flexible APIs, a secure online account system, and integrations with a multitude of players, platforms, and lecture capture systems. We got our start in 2008 out of MIT Sloan and we are based in Boston, MA.

Work Environment

We have an awesome work environment! Our team is hard working, laid back, and fun. We prioritize the ability for our employees to do their work quickly and efficiently without getting stuck in office politics and wasteful meetings. The team is dedicated to building a successful company. We have a spacious office with lots of natural light located in the North End. The work we do is fun, interesting, and gratifying. Your work will have a direct impact on our company’s success.

Location 

3Play Media is located in Boston, MA –  North Washington St on the Green & Orange line and near North Station. We are in the heart of Boston’s thriving North End District. We are located near some of the best restaurants and surrounded by Boston’s buzzing tech scene. 

Perks

  • Professional growth and development opportunities
  • Competitive compensation 
  • Medical, Dental, and Vision benefits
  • 401K matching program
  • Paid vacation, birthday, volunteer days, and sick leave
  • Disability and life insurance 
  • Charitable contribution matching program 
  • Transportation subsidy 
  • Company sponsored social events
  • Snacks and beverages provided
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • AWSLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • MiroDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • MarketoCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen

Location

Within walking distance of T stops at North Station & Haymarket, we're located in the historic North End. Good eats abound at local lunch spots, coffee shops, and after-work bars – including Boston's best slice right down the street 🍕

An Insider's view of 3Play Media

What’s the vibe like in the office?

I love that I'm constantly learning and being challenged. No matter what, I love how my ideas are valued and heard – at 3Play, you really feel like you're part of the company & you can directly see how your efforts are leading to the company's success.

Sofia

Senior Growth Enablement Manager

What's the biggest problem your team is solving?

What my team is trying to solve isn't necessarily a problem... the company keeps on growing, and we're just trying to keep up!

Amanda

Office Manager

How has your career grown since starting at the company?

My experience at 3Play has been a whirlwind – I was hired for content production in 2014, and now I'm the VP of Marketing! I currently manage our marketing team, strategy, & operations.

My background is a testament to how the company feels about promoting internally, and I'm grateful I was given the chance to prove I could make an impact.

Lily

Senior Vice President of Marketing

What is your vision for the company?

We're at the forefront of making video the ultimate tool for learning, communication, and entertainment. One day, nearly every video will be accessible.

This presents exciting (and daunting) operational challenges, which we're taking on full steam ahead to be the unequivocal leader in the space.

Josh

Co-Founder, Chief Executive Officer

How do you collaborate with other teams in the company?

The culture is generally quite open, and people are very friendly – they're just a ping away, always ready to help!

We also have an event called "3Play Palooza," that encourages company collaboration across teams to collectively understand & tackle various challenges we face.

Neel

Senior Software Engineer

What are 3Play Media Perks + Benefits

3Play Media Benefits Overview

At 3Play Media we know that a company is only as good as its people, which is why we want ours to have everything they need to feel great. We offer comprehensive health insurance benefits.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
We provide employees with a flexible work schedule that includes flexible start and end times as well as during the day.
Remote work program
Our remote work program includes work from home during the COVID pandemic and at all other times work remotely on occasion as needed.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 8 weeks of parental leave. For employees with the company 6 months or more, the first 6 weeks are paid at 100% of base salary.
Family medical leave
Company sponsored family events
We have an annual summer outing for our employees and their families.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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