Senior Front End Engineer

| Hybrid
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Come build the future of conversations & commerce.

At Drift, we create conversations that make our customers successful. 

We want engineers who are ready to tackle some of the most meaningful problems in the industry—from building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy.

We want you to join us as we change the global buying experience.

You will:

  • Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen!
  • Become fluent in a wide range of systems, processes and technologies. Your team will own problems from end-to-end.
  • Create new relationships across the organization in sales, customer success, marketing
  • Uphold our Drift Leadership Principles and be the teammate you want to work with.

You may be fit for this role if you:

  • Enjoy working on the Front end (Mainly React/ Redux) and anywhere it takes to solve problems and delight customers
  • If you're exceptional in a few areas (ex: you're a CSS master or distributed systems guru); We like pointy people
  • Take pride in creating results quickly by breaking projects down. We execute on small pieces to generate visible results
  • Enjoy working with a diverse group of people with different expertise
  • Can stitch together many different services and processes together even if you have not worked with them before
  • Can put yourself in the shoes of our customers to unite design & code and craft fantastic experiences
  • Uphold quality standards in engineering, security, and design

You might work on:

  • Creating Infrastructure that processes billions of messages a minute to extract buyer intent and priority for conversations
  • Developing complex machine learning models to help website visitors get connected with the right person as fast as possible
  • Building tools to trace and visualize any message ever sent so customers can zero in on giving the best buying experience
  • Turn our customer success team and salespeople into data superheroes with data ops automation and slack commands

Who you'll work with:

Whether you're an intern or a principal, you will get to work on hard problems together. We want you to bring out your unique experience and specialities!

  • Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure.
  • Trevor Rundell, Director of Engineering, joined Feb. 2016. TRun is the go-to guy for anything tech or getting deep on a problem.
  • Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today.
What's it like to work at Drift?

Read more from Ryan, Tech Lead @ Drift. 

We help companies build better pipeline faster by connecting them now with the people who want to buy now. Drift is changing the way businesses buy from businesses by building software tools that make conversational commerce accessible to anyone. We want the world to revolve around the customer, and we lead by example. 

Drift hires people who want to make a difference in the lives of others. In product, we have engineers, PMs, and designers with broad sets of skills (from a variety of backgrounds) who are ready to tackle some of the most meaningful problems in the industry—from building adaptive AI for bot-supported conversations, to designing next generation chat experiences, to bridging the gap between old and new ways to buy—through this work, we're changing the global buying experience.

We look at Drift as a constantly-adapting learning experience; for all of us, we believe we're at the forefront of an enormous opportunity. We support one other in our curiosity and creation—which we pursue through small, frequent releases to see what works for our customers. We are enormously reflective as a team and knowledge-sharing across disciplines powers our day-to-day work.

Product teams at Drift are small by design. We want you to feel like you're part of a successful garage band. These teams are supported by centralized groups that build tooling and train on topics like UX, security, compliance, and leadership so we can get better as we grow larger. 

We want to work in a company of positive, hardworking people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to succeed in their work, and to help other Drifters improve over the long term (by helping them get better at what they do).

We celebrate wins as a company. Whether it's sales bonuses, trips for team MVPs, or the most "high-fives", we celebrate one another as much as possible. We also have a culture of transparency that we carry on with extraordinary alignment, executive reports, and automated stats for everyone.

In both our products and our people, we aim to share the pains and successes of our customers. We are building a company that is abnormally successful. To do that, we need to both embrace tradition, and seek success that goes far beyond "the way we've always done things".


Drift is committed to being an equal opportunity employer.

We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as a “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our CEO

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!

Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Our Boston Conversation Space is right in the heart of the Back Bay - this is a place where Drifters can gather and work, connect, eat, teach, learn.

An Insider's view of Drift

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Brit

Director of Learning and Development

What are Drift Perks + Benefits

Drift Benefits Overview

At Drift, we value and are committed to each and every employee. Our goal is to provide an enriching environment where employees are engaged and are proud to be part of the Drift family. We continue to promote a culture of health and wellness, establishing a work environment that promotes a healthy lifestyle, decreases the risk of illness, and enhances your quality of life.

In addition to premium health, dental, and vision plans, we also offer generous PTO, parental leave, 401K matching, wellness perks and discounts, snacks and coffee every day, the Drift book club (one free book of your choosing a month!), a subscription to Headspace, and valuable discussions and trainings through our Employee Resource Groups.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
At Drift we have eight different Employee Resource Groups for people of similar backgrounds or interests to promote inclusion.
Hiring practices that promote diversity
We have a recruiter devoted to diversity sourcing to help us reach our diversity related hiring goals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Every other week Inner City Weightlifting comes to the office to teach a fitness class to Drift employees.
Mental health benefits
We offer all employees a free subscription to the Headspace meditation app, employee-led yoga and meditation breaks, and have an Employee Resource Group that focuses on mental well-being
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We have unlimited vacation time, which includes sick days, paid holidays, etc.
Paid volunteer time
Sabbatical
After working at Drift for three years, all Drift employees are eligible for a month-long sabbatical.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our Conversation Spaces are all fully stocked with snacks and drinks for the employees who decide to utilize the spaces.
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
We offer a home office stipend to all employees, as well as a $100 credit each month towards internet, office supplies, etc.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Personal development training

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