Senior DevOps Engineer (Watertown, MA)

| Watertown
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As a Senior Software Engineer in DevOps, you'd be creating significant impact through infrastructure innovation and responsibility in a high-energy environment. Your work will enable scaling the growth of our software product capabilities in IoT and Cloud, while having the unique opportunity to collaborate and engage with best-in-class engineers across Software, EE, MechE and MatSci.

You will build cloud infrastructure automation, iterate CI/CD pipelines, improve infrastructure observability, and incident response procedures, and support software engineers in their daily work. You will write robust infrastructure code and operate customer-facing web applications and IoT-cloud services with high uptime requirements.

What you will own: 

  • Design and develop tools for automating provisioning, configuring and deployment of web applications and services
  • Lead improving the infrastructure to ensure high availability and performance of software components are upheld
  • Maintain scalable logging and monitoring infrastructure for deployed services
  • Work with peer software engineers to design resilient, scalable and robust cloud and IoT services
  • Continually evaluate the security of our systems and applications, with an emphasis on data security
  • Collaborate with software engineers to figure out tool requirements, then drive the implementation, documentation, maintenance, and improvement of these tools
  • Tackle problems and resolve active production issues
  • Participate in an on-call rotation
  • Learn, extend, and maintain our build, deploy, config, metrics, and alerting systems

Important Note:

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have: 

  • 3+ years of operations engineering experience supporting global 24x7x365 web applications and cloud services
  • Excellent command of at least one programming/scripting language (Ex: Bash, Python, Go). You practice developing scalable and testable code
  • A strong desire to minimize the operational overhead of systems, large and small
  • Expertise with AWS (EC2, VPC, S3, RDS, ElastiCache, IAM, KMS)
  • Expertise at solving infrastructure problems in complex customer-facing enterprise systems
  • Experience supporting CI/CD platforms and related software development tools
  • Experience with how enterprise IT organizations manage firewalls, proxies, and TLS certificates
  • Working knowledge of Postgres and Redis
  • Hands-on experience with Linux, security, and networking fundamentals
  • Experience working in agile methodology
  • Strong interpersonal and communication skills
  • Bachelor’s degree in Computer Science, or equivalent professional experience
  • Verbal/Written English Communication is required

It’s not expected that any single candidate would have expertise across all of these areas. For instance, we have wonderful team members who are really focused on their customers’ needs and building amazing user experiences, but didn’t come in with as much systems knowledge.

Our software technologies and tools empower our customers to configure print-ready parts, visualize part geometry in 3D, and push to IoT-connected printers for printing. As part of the Software Engineering team, you will be helping to lead the scaling and growth of our 3D printing platform involving end-customer applications and IoT services.  We move at a breakneck pace but refuse to compromise on quality. We believe in “doing it right the first time” and investing in code quality, testing, tooling and infrastructure. Your ideas will directly influence the company's future. You will do interdisciplinary work on physical systems and learn from best-of-the-best engineers across Materials Science, Mech-E, EE, and Software.


#fulltime

Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
 
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
 
Perks & Benefits
For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
 
Please be aware that the Company requires all employees [who are required to work onsite, whether regularly or sporadically] to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
 
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
 
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
 
 
#LH-RH1
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CoffeescriptLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SageCRM
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Markforged really cares about giving employees the opportunity to celebrate company milestones and bond outside of the context of work. We celebrate product launches, big wins, and holidays with outings. In addition to company milestones. My personal favorite social “events “ are the informal Friday afternoon happy hours at the office.

Daniel

Product Marketing Manager

How do you collaborate with other teams in the company?

One Team is a company value here. When making a 3D printer, we provide a dedicated build space to a cross-disciplinary team of engineers. These spaces become cultural bastions for promoting camaraderie, great music playlists, and company memes. This fun and inspirational environment for teams to collaborate is why our products are best-in-class.

Ariel

Principal Software Engineer

What makes someone successful on your team?

For someone to be successful on my team, I think they have to be enthusiastic and passionate about our systems and materials. We are always trying to make improvements, and being excited about how you can help our systems improve is essential! Passion and positivity have been the two qualities that helped me grow the most on my team.

Umema

Materials Print Engineer

How do your team's ideas influence the company's direction?

Markforged’s greatest asset is our #OneTeam. This is our DNA. All of the great ideas we’ve seen come to life at Markforged are because of our employees. I truly believe that we have the best team in additive manufacturing! It is because of their intellect, passion, commitment, and creativity that we’ve gotten to where we are today.

Shai Terem

Chief Executive Officer

What's the biggest problem your team is solving?

I think one of the most challenging things as a print systems engineer is learning all the technical and non-technical aspects of our business. We have to know a lot, kind of like a jack of all trades. We have to have our fingers on the pulse of a lot of different teams so that we have a holistic picture of what's going on.

Dalton

Senior Print Systems Engineer

What are Markforged Perks + Benefits

Culture
Partners with Nonprofits
We sponsor a Distinguished Black Engineer scholarship and Female Engineer scholarship through Bold.Org
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed - especially during COVID no one is required to be in office unless deemed essential.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Markforged offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

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