Fuze
Fuze helps power every business conversation.
Boston, MA
Remote

Senior DevOps Engineer

| Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze (formerly ThinkingPhones) allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.

At Fuze we are passionate about building software that enables teams to work together more effectively. We want to harness the power of video and high quality audio to build a communications and collaboration product that is intuitive, easy to use, reliable, elegant and above all visually stunning.

In the Senior DevOps Engineer role, you will be critical to our continued success and will be entrusted with the design, integration, and management of UC infrastructure and services that make up our core Voice Platform.

In this role, you will work hand-in-hand with the development teams that are developing the services. Ideally you share our passion for system automation and monitoring, and will continually identify opportunities to further automate the deployment, testing & validation of our world-class solutions.

An adept with linux and open source configuration management tools, you take a development approach to managing, orchestrating, and optimizing services at both the infrastructure and application level. This is your opportunity to join an exciting business that is poised for significant growth, and lead a team of like minded people working towards the same goal. 


RESPONSIBILITIES

The successful applicant will be responsible for the following:

  • Lead team of UC DevOps dealing with daily operational issues
  • Day to day management of our geographically distributed core Voice Platform
  • Work with the development teams on new designs and services
  • Contribute to the company strategy for continuous delivery
  • Project based work including software upgrades, centralized logging, automated monitoring, automated configuration management or particular pieces of the environment, load testing, exploring alternative tools to incorporate into the environment, etc.
  • Rolling out major changes and provide Tier 2/3 support during maintenance windows
  • Develop and implement HA and failover designs

ESSENTIAL SKILLS AND QUALIFICATIONS

  • Bachelor degree, college or equivalent work experience
  • 5 years Linux Systems Administration experience
  • Previous experience with AWS and AWS services (Elastic beanstalk , RDS , Route 53, VPCs, etc)
  • Operational experience with hosting java web applications
  • Operational experience with Apache, Tomcat and HAproxy
  • Expert-level familiarity with Linux OS
  • Experience with centralized configuration management tools, such as Chef or Ansible
  • Excellent analytic and troubleshooting skills for problems that span multiple domains (applications, system)
  • The position requires an organized, highly motivated individual that has excellent project and task management skills
  • Strong communication and people management skills.

 

ASSETS

  • Advanced scripting experience (e.g. bash, perl, python, ruby)
  • Previous experience leading devops teams
  • Experience with Apache, Tomcat, HAproxy, Nginx, Undertow
  • Experience with Kubernetes or ECS
  • Experience with Kafka and Zookeeper
  • Experience with Jenkins, Maven
  • Experience with Consul and Vault
  • Experience with RDBMS (e.g. PostGres, MySQL, etc.)
  • Experience building and supporting high performance / high availability platforms with a microservices architecture
  • Experience with monitoring tools (e.g. Nagios, splunk, CloudWatch)
  • Previous experience with DevOps and agile methodologies

#LI-EH1

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

We're right in the heart of Copley Square with plenty of restaurants & bars in the area. The office is easy to get to with train & bus stops nearby.
Previous
Next

What are Fuze Perks + Benefits

Fuze Benefits Overview

At Fuze, we believe in the power of our employees. Great employees build and support innovative products and make sure our customers are happy with the services we provide. With that, we offer a variety of perks and benefits to ensure our employees feel empowered.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Fuze offers an FSA and HSA to help employees cover out-of-pocket costs with pre-tax contributions.
Disability Insurance
Fuze offers disability insurance for all employees.
Dental Benefits
Fuze offers dental plans for each employee.
Vision Benefits
Fuze offers vision plans for each employee.
Health Insurance Benefits
Fuze offers a variety of health insurance plans for each employee.
Life Insurance
Pet Insurance
Wellness Programs
Fuze offers discounts to select area gyms.
Retirement & Stock Options Benefits
401(K)
Company Equity
Fuze offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
Depending on the role, employees are eligible for a performance bonus.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Fuzers work the hours they need to get their jobs done. This allows them to create flexibility in their schedule when needed.
Remote Work Program
Fuze has an official Work from Anywhere policy, in which employees can work with their managers to develop a personalized work schedule.
Family Medical Leave
Fuze offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexible time off is unlimited and available to full-time employees.
Generous PTO
Flexible time off is unlimited and available to full-time employees.
Paid Holidays
Paid Sick Days
Flexible time off is unlimited and available to full-time employees.
Perks & Discounts
Beer on Tap
In addition to beer on tap, we also have cold brew coffee, iced tea, and kombucha.
Casual Dress
Commuter Benefits
Fuze offers a commuter benefit for all employees, which covers parking, MBTA, and bike share memberships.
Company Outings
Fuze has several outings including an annual holiday party, annual summer party, Boston Marathon party, along with other events throughout the year.
Game Room
Our cafe area is equipped with several board and card games, along with two ping pong tables.
Stocked Kitchen
Fuze has a fully stocked kitchen including numerous snacks, hummus, guacamole, yogurts, water, coffee, tea, LaCroix, and soda.
Some Meals Provided
Happy Hours
Every Thursday, we have a happy hour in the office which includes beer and wine.
Parking
Parking fees are typically covered under our commuter benefit policy.
Recreational Clubs
Fuze offers a variety of sports leagues including softball, ping pong, and more.
Fitness Subsidies
Fuze is able to offer fitness discounts to select area gyms.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Fuze will reimburse up to $2,000 per employee.
Diversity Program
Fuze is committed to creating a diverse and inclusive workplace through team-building exercises, the Fuze Women's Network, and more.

An Insider's view of Fuze

What are some social events your company does?

Once a quarter, we host a theme party in our offices to get everyone together. Fuze Cruise, summer camp, Halloween, and a holiday party with a cookie swap to name a few of the recent ones. We also have a softball league during the summer and fall, and have done a few volunteer outings at local charities.

Amanda

Marketing Director

What's the biggest problem your team is solving?

Joining Fuze was one of the biggest challenges I had but was one of the most rewarding. New challenges are always coming up and everyday I am able to learn something new.

Cristina

QA Manager

How has your career grown since starting at the company?

Working at Fuze since 2014 has been immeasurably rewarding both personally and professionally. I've made lifelong friends, rubbed shoulders with business leaders from coast to coast, and taken my career to a level I didn't think possible.

Josh

Area Director, New England

What unique initiatives do you have that encourage innovation?

We look for people who have high energy and are up for a challenge. We're in the business of transitioning enterprises to the cloud with communication and collaboration software. Our market potential is massive when you think about the millions of knowledge works in global enterprises today.

Brian

CEO

What does career growth look like on your team?

My experience with Fuze over the last 18 months has been fantastic. The Account Management role has presented incredible opportunities, including moving to our beautiful new office in London this Summer!

Matt

Account Manager

Fuze Careers In Boston MA
5

All Jobs
All Jobs
Dev + Engineer
Marketing
Sales
Tap to close

Head of Demand Generation

Fuze
Greater Boston Area
1 day ago
+29
We’re looking for a [VP or Sr. Director] of Demand Generation who will be responsible for the strategy and oversight of global marketing campaigns and regional marketing activity that fuels the sales pipeline with new customers and generates additional growth with our customer base. In this role you will oversee a team of people who run demand generation campaigns, nurturing strategy, website operations and digital marketing, and our global field/virtual event programs that enable our direct sales team, our customer account managers, and our channel partners. This role also oversees the Marketing Operations team who is responsible for the tech stack, measurement, reporting, and budget tracking. 

Enterprise Account Executive

Fuze
Remote
2 days ago
+29
Our Enterprise Account Executive's are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.

Enterprise Account Executive

Fuze
Remote
2 days ago
+29
Our Enterprise Account Executive's are individual contributors who are company ambassadors with a passion for succeeding in our dynamic industry. These key individuals are responsible for account management and strategic sales growth in their assigned region.

Deal Desk Analyst

Fuze
Greater Boston Area
1 week ago
+29
Work with our worldwide sales organization to provide guidance and approvals on pricing and contract terms. Provide support to our sales teams throughout the contract negotiation process. You will work closely with Billing and Order Management to ensure that contracts are properly processed, Work closely with our Revenue Accounting team to communicate any non-standard commercial/payment contract terms.

Senior DevOps Engineer

Fuze
Remote
1 week ago
+29
In this role, you will work hand-in-hand with the development teams that are developing the services. Ideally you share our passion for system automation and monitoring, and will continually identify opportunities to further automate the deployment, testing & validation of our world-class solutions. An adept with linux and open source configuration management tools, you take a development approach to managing, orchestrating, and optimizing services at both the infrastructure and application level. This is your opportunity to join an exciting business that is poised for significant growth, and lead a team of like minded people working towards the same goal.