Senior DevOps Engineer

| Greater Boston Area

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Introduction:

Acquia is seeking a Software Engineer who can help lead our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services. The successful candidate will have a tremendous ability to affect change while working on deep technical challenges using the latest technologies.

Summary:

As an Internal Services Senior Software Engineer, you will be responsible for a wide range of internal systems, tooling, and automation from developing CI to managing systems integrations to owning and evolving Acquia’s existing product monitoring services and more. You will work with your fellow IS engineers, Product Engineering, Operations, and Customer Success teams to identify inefficiencies in our current services and processes, then propose and implement changes to streamline or automate remediations.

Acquia’s products run 100% on Amazon Web Services using EC2, CloudFormation, and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams.

Job Responsibilities:

  • Work with Acquia’s Engineering and Operations teams to identify inefficiencies in our current services, then propose and implement solutions
  • Research, propose, and implement third-party solutions, where necessary, to improve our services or streamline and remediate
  • Monitor and report back on the impact of any implemented changes
  • Champion the needs of Customer Success and Engineering with regards to any tooling, automation or process change
  • Work with Acquia’s Engineering teams to test and deploy changes to production
  • Analyze monitoring trends and raise customer- or product-related issues to the necessary teams
  • Help identify ways to reduce manual effort spent identifying and remediating issues with our products
  • Build and customize dashboards for teams
  • Contribute as part of a larger team to maintain a deep understanding of system functionality and architecture, with a primary focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc)

Requirements:

  • BS in Computer Science, or a comparable field of study, or equivalent practical experience
  • Experience working with one or more of Ruby, PHP, Java, Javascript, Go, Python
  • Experience with Unix/Linux systems administration using the CLI
  • Fundamental understanding of TCP/UDP networking concepts
  • Solid oral and written communications skills
  • Solid team collaboration and leadership skills
  • A “jump in and own it” mindset with a passion to fix problems and deliver solutions
  • Takes responsibility and accountability for results, both wins and setbacks.
  • Acts to increase capabilities and be a constant learner. Open to feedback

Extra Credit:

  • Experience building systems on cloud technology (AWS, GCE, Rackspace, OpenStack)
  • Experience with performance data, and configuring alerts based on anomalies or issues


Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases

Location

Excellent, busy area close to Faneuil Hall with shopping and fun after-work options. Tons of varied and great lunch options - we have a great list!

An Insider's view of Acquia

What are some social events your company does?

The Boston office partnered with the Department of Children and Families to pair employees with the holiday wish lists of children in DCF care. In December, 2017, we helped fulfill the wishes of 200 children through gifts of toys and clothing.

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

I believe we will see even more significant technology-driven changes in our lives in the next decade or two . . . I am optimistic that the good in us will prevail and that we will achieve a more just society driven by technology. I am proud to be a part of the software industry which is a major factor in this technological advancement of humanity.

Radhika

Manager and Principal Software Engineer

How does the company support your career growth?

Our people are motivated by professional growth and development, and every day, there’s an opportunity to learn something new that can help you develop your career. We have a really strong peer-to-peer learning culture, and our internal mobility program encourages Acquians to explore new roles within the company.

Amy P.

Senior Director, Global Talent Development

How do your team's ideas influence the company's direction?

Acquia’s made an invaluable impact to raise the profile of the amazing creative and technical work that’s happening across the city. Innovation in Boston spans AI to cryptocurrencies, security and fintech. We’re driving innovation around the customer experience, and Boston is a great place to do that.

Matt

Senior Vice President, Product

What are Acquia Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies

Additional Perks + Benefits

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity, six weeks of adoption leave paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, comfortable space, common areas, game rooms, and Mac computers.

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