Salesforce QA Engineer at Toast

| Greater Boston Area
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Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

The Salesforce QA Engineer designs, engineers and maintains full suite of Salesforce testing solutions and QA processes, supporting a fast paced Salesforce Admin and Development team. Acting as a subject matter expert for system health and QA best practices, contributing toward predictable delivery of quality releases.

What you will do:

  • Gather and analyze requirements from business teams and stakeholders to determine QA needs for all application change requests.
  • Develop and execute test plans working in Agile environment.
  • Implement, improve, and maintain existing test suites for both the Developer and Administrator teams.
  • Contribute to automated regression suite using Selenium.
  • Lead periodic release regression test cycles and UAT events.
  • Proactively bring issues to the attention of the team, and propose and implement solutions to solve them.
  • Partner closely with the development teams to replicate and resolve issues.
  • Collaborate on a continuous integration pipeline for production level releases in Salesforce.

Do you have the right ingredients?

  • 2+ years experience testing software
  • Working knowledge of Salesforce.com
  • Experience working in Agile environment
  • Knowledge of Salesforce tooling API and Debugging logs
  • Excellent analytical and problem-solving skills
  • Strong troubleshooting skills
  • Excellent communication skills
  • Highly energetic, responsible, organized, self-disciplined, self-motivated, able to work with little or no supervision
  • Bachelor’s degree or equivalent experience

Bonus ingredients (a pinch of salt):

  • Programming skills (Java, Python, SQL, etc...)
  • Knowledgeable of Salesforce Version Control and Release tools (AutoRabit)
  • Experience with version control tools (GitHub)
  • Comfortable establishing integration tests for REST and SOAP APIs
  • Experience with any of the following Enterprise Applications: Salesforce Billing, Netsuite, Workday, ServiceNow, RevPro
  • Familiarity with Test Driven Development
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious Bias Training
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team Workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company-Sponsored Family Events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Cross-Functional Training Encouraged
Promote from Within
Mentorship Program
Time Allotted for Learning
Online Course Subscriptions Available
Customized Development Tracks
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