Sales Engineer US

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As a Sales Engineer, you will be a key for the sales team; focused on helping LeanIX sales to provide a unique experience. A Sales Engineer at LeanIX is someone who is both passionate about the LeanIX product and consulting customers on the successful deployment of LeanIX into customer systems. A big part of this mission is educating and guiding a prospect to the optimal setup to derive value from LeanIX. You will be partnering with our Sales team to explore, test, and consult on the ideal setup to meet their goals. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You can actively leverage your product and consulting expertise in pre-sales process. You will be part of the Customer Success Team to ensure close alignment with all product developments and customer use cases.

WHAT IS WAITING FOR YOU?
  • Perform technical discovery with prospects and quickly architect/build proposed solutions using LeanIX
  • Successfully manage and execute technical proof of concepts (POCs), on-site or remote
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Quickly understand a customer's’ business goals and translate them into an effective technical implementation
  • Support the sales process with consultative guidance on LeanIX
  • Strengthen the selling proposition by providing technical ad-hoc solutions to prove value of LeanIX
  • Document and organize technical solutions database
  • Proactive, systematic communication with prospects to maintain a high prospect engagement during the evaluation of LeanIX
  • Support sales managers with product demonstrations and tenders
WHAT ARE WE LOOKING FOR?
  • 3-4 years experience as Sales Engineer, Implementation Consultant, Customer Success Engineer
  • Good understanding of modern application architectures (e.g. REST API, Microservices, Container Deployment) Understanding of IT organizations, development of IT applications and IT operations in medium to large-size companies
  • Exposure to IT Management Process or Framework (e.g. ITIL, TOGAF, Cobit or other)
  • Previous experience with problem solving in a troubleshooting environment
  • Passion for consulting and tactical empathy to apply and present complex solutions effectively
  • Excellent written communication skills with the ability to explain complex topics in easily understood
  • Excellent customer focus with a polite, patient, caring, calm and always professional demeanour
  • Analytical understanding with a high focus on data-driven decision making
  • Willingness to inspire our prospects with great solutions for their challenges and questions.
  • Very good level of English, especially technical vocabulary
  • Passion for IT
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • TypeScriptFrameworks
    • nginxFrameworks
    • ArangoDBDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM
    • DriftCRM
    • HubSpotCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail
    • ZoomInfoLead Gen
    • HubspotLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Workday.comProject Management

Location

LeanIX is on the Arsenal on the Charles campus in Watertown, Massachusetts. We have free parking on-site, as well as a complimentary shuttle service provided by the campus and easy access to the MBTA. We're in a trendy neighborhood with great dining, shopping, and entertainment options nearby.

An Insider's view of LeanIX (a SAP Company)

What does your typical day look like?

There are days I’m conducting research or brainstorming ways to enhance our events. Other days I’m in the weeds coordinating logistics for conferences. I can be video chatting with my team in Germany or meeting with colleagues in our office to better understand how I can support company growth. Some days I am far from all this, attending an event.

Melisa

Event Manager

What are LeanIX (a SAP Company) Perks + Benefits

LeanIX (a SAP Company) Benefits Overview

LeanIX offers market-friendly medical benefits, a generous 401(k) match and ample PTO in addition to paid company holidays. Our 100% flexible working model allows employees to take advantage of our comfortable and fully stocked office spaces, work remotely, or a combination of both. We believe in work-life balance and creating an environment where everyone can thrive and be successful both at work and in their personal lives.

Culture
Volunteer in local community
LeanIX actively volunteers in the local community with organizations like the Ronald McDonald House and the Greater Boston Food Bank.
Partners with nonprofits
As of 2021, LeanIX began partnering with STEPtember to raise money and awareness for Cerebral Palsy research. We've also worked with organizations such as the Jimmy Fund.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
LeanIX provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
In 2021 LeanIX launched its B/ERG, business and employee resource group, dedicated to increasing diversity and inclusion throughout the company.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Many of our team members look forward to "5k Fridays" where they complete a 5k by any means and document it in a dedicated slack channel where team members support and encourage each other
Mental health benefits
Annual events such as Mental Health First Aid training for the team
Financial & Retirement
401(K)
401(K) matching
LeanIX's 401(k) retirement plan matches 100% of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 16 weeks of 100% paid leave for anyone who has a child, plus an additional 4 weeks of part-time work. For anyone else who becomes a parent, we provide 4 weeks of 100% paid leave.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Employees can accrue up to 25 days of PTO on an annual basis.
Paid volunteer time
Paid holidays
Paid sick days
Employees are able to accrue up to 25 PTO days annually, which can be used as either sick or vacation time. 10 days can be carried over at the end of each year.
Floating holidays
Office Perks
Commuter benefits
Employees can participate in the WageWorks commuter benefit program and save on pre-tax dollars. Our campus also has a free shuttle that picks up/drops off at 10 different T-stops in/around Boston.
Company-sponsored outings
Our company outings include things like learning how to make fire from friction, Virtual Reality, Boston sporting events, bowling, arcades, and pig roasts!
Free snacks and drinks
Snacks, cold and hot brew from keg, tea, seltzer water
Some meals provided
We have biweekly catered lunch on Thursdays and biweekly catered breakfasts on Fridays, in addition to other celebrations and events.
Company-sponsored happy hours
Happy hours are hosted on occasion .
Onsite office parking
We offer free on-site parking for all employees and guests.
Pet friendly
You can often find a couple of dogs in our office each day!
Recreational clubs
We sponsor a paid membership to the Boston Sports Club next door for all employees
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
All LeanIX employees receive a $500 stipend for their remote working environment, even if they use the office from time-to-time.
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
LeanIX sponsors lunch and learns conducted by both internal employees and stakeholders as well as external partners.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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