Position can be remote or based in our Boston Office

About Panorama

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 21,000 schools serving twelve million students have adopted the Panorama platform as paying customers.  We work across all 50 states serving 1,500 districts, including large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college.

Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college readiness, and then coordinate action to support each child. Panorama’s platform also helps educators collect data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional skills, safety, teacher-student relationships, and family engagement. Panorama has raised $45 million from Emerson Collective, YCombinator, Spark Capital, Owl Ventures, Uncork, and others.

About the Role

The Sales Engineer, a new role on Panorama’s revenue operations team, will provide strategic support during the sales process, helping the company to meet and exceed revenue goals. The Sales Engineer will be a highly technical and often client-facing role that will guide prospective districts and education agencies through the technical aspects of Panorama’s platform, including aspects like integration and data security. On any given day, the Sales Engineer may join discovery conversations or demos, craft technical responses to RFPs, or liaise with our product and CS teams to identify ideal solutions for school systems. 

Key Responsibilities

• Lead technical portions of presentations and demos, both on-site (when safe to travel again) and remotely to various stakeholders including Superintendents and cabinet members
• Participate on sales calls, including discovery conversations, identifying and addressing technical questions related to integrations and product functionality while prioritizing driving the sale forward
• Address technical questions regarding data integrations, platform specifications, and data security/privacy from our clients and the Panorama team, ensuring pre-sale that projects are deliverable 
• Develop an expert understanding of all aspects of Panorama products, including deep knowledge and understanding of data flow, systems architecture, and data security
• Develop and assess our internal and client-facing pre-sales documentation as it relates to product functionality and technical integrations 
• Respond to and/or complete technical sections of RFPs/ RFQs, in partnership with Proposal Specialist 
• Support and provide technical guidance on the rollout of new products, features, and functionality to the Sales and Account Management teams
• Works cross-functionally with Product, Engineering, Client Success, Account Management, and Sales
• Influence the technology team and overall product strategy by surfacing technical feature requirements and trends
• A willingness to travel to clients as needed (and once it is safe again)

What We’re Looking For

• Experience mapping client needs and objectives to technical requirements and project solution scope; ability to differentiate between client needs and preferences
• Strong interpersonal, communication, persuasion, presentation, and writing skills; an ability to respond to questions in real-time
• Demonstrated problem-solving skills, including the ability to match a technical solution to client needs
• Demonstrated experience leading discovery and project scoping conversations in a consultative, customer-facing role
• Proficiency with Salesforce 
• 2+ years of experience in customer-facing technical roles
• Technical experience (e.g. software engineer, product manager, client success/implementation)
• Self-starter who is comfortable creating definition in their role

Even better if…

• Experience in field sales/field consultant
• Experience working in K-12
• Experience in a SaaS environment