Quality Manager - CORE NPD/NPI - Shark
Reporting to the VP Quality & Manufacturing the incumbent will provide overall leadership to ensure all key Core Integrated objectives are being achieved for NPD & NPI design engineering activities. This role will be responsible for ensuring the effective and timely execution of Quality deliverables across the entire product life cycle on new programs, specifically for Robotic Vacuum cleaners as well as sustaining existing products.
This position will support the NPD process in ensuring that all lessons learned and best practices are applied towards new projects to achieve five star customer product star ratings. The role will also provide support in FMEA activities to help to identify risks and lead project risk assessments with a clear focus on design, quality, reliability and cost. This position will also lead the governance for the assessment of design at NPD and NPI stages and will work closely with the Operational Excellence Director and departmental heads to ensure successful and profitable product outcomes. This position will support continual improvement of existing programs to establish an effective and proactive quality culture.
Responsibilities
- Provide support to the Engineering teams for the design, development and manufacture for Robotic Vacuum cleaners
- The candidate will be capable to Identify and understand risk and opportunities for improvement through multiple workstreams such as FMEA & Project risk assessment reviews, working closely with other departments
- As part of the FMEA process the candidate is to ensure that the most cost-effective way is sought to achieve the relevant primary functions whilst ensuring quality / reliability
- The incumbent will be able to determine risk and to recognize operational issues / challenges and to recommend pragmatic solutions in line with the departmental key objectives
- The candidate will ensure that projects are managed effectively to completion, on-time, within budget to the desired quality
- The Incumbent will partner closely with departmental leaders to ensure alignment on the relevant key objectives as well as helping to determine customer expectations
- The candidate will have effective presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the executive management team
- Provide leadership for NPD / NPI Quality activities
- Support in defining product specification and hardware specification
- Lead activities around facilitation of FMEA for products and process
- Undertake Value Analysis and Value Engineering reviews
- Lead cross-functional activities in the US and China ensuring that root-cause is determined by applying the 5Y process and contribute to solutions for improvement
- Undertake product benchmarking and the establishment of performance metrics and testing methods
- Coordinate and communicate learnings associated with product and process analysis to NPD & NPI Engineering & Quality teams and to drive continual improvement
- Ensure that lessons learned are applied for design and process
- Present at the Executive reviews the status of projects through project risk assessments, NPD Quality & Manufacturing Engineering reviews
- Manage field returns and other key quality metrics to assess product and process performance in his/her area to continually drive product quality improvements effectively and in a timely manner
- Be an integral member in phase gate and design reviews to assess production readiness in terms of quality, reliability and manufacturability
The incumbent will also be capable in the following:
Qualifications / Requirements
- Bachelor’s degree in Electrical or Mechanical Engineering or associated Quality Assurance / Management qualification
- 10 or more years of experience in quality role associated with consumer products
- 7 or more years of experience supervising engineering and/or testing personnel
- Demonstrated experience with traditional quality analytical methods (Weibull, FMEA, SPC, APQP, MSA, Cpk)
- Black Belt Six Sigma or Lean expert certification
- Will have demonstrated the ability in a previous company and successfully executed a similar program of works
- Experienced across numerous roles within Design & Development, Quality Manufacturing, Manufacturing Engineering & Operations
- Ability to lead / manage multiple initiatives simultaneously is vital to success in this role
- Must be able to operate comfortably in a fast-paced environment with constantly shifting priorities
- History of applying Value Analysis & Value Engineering
- In depth knowledge and proven ability to steer the product life cycle process
- Highly skilled with defect avoidance methodologies such as poke yoke, DFMEA, PFMEA, DOE
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.