QA Engineer

| Greater Boston Area
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About The Opportunity

Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering. 

 

We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process.

 

We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. DO you want to be part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

The LevelUp/Grubhub team is looking for an experienced QA Engineer to work alongside our developers, technical brand managers and designers to test and launch successful mobile and web apps.  As a QA Engineer for the Agency team, your primary focus will be testing our mobile and web apps and SDKs, ensuring that the apps we launch are of the highest quality.

Some Challenges You’ll Tackle

In many cases, you’ll be working collaboratively with our program and product managers, designers, technical brand managers and developers to understand new functional requirements for our restaurant merchant apps, as well as coordinate bug triage meetings for the apps you test. 

In addition to testing, you will have the exciting opportunity to drive efficiencies and improvements to our QA process.

This is a manual testing opportunity, but if you are interested in automation and don’t yet have automation “chops”, this could be the role for you as we are expanding our automation effort and will likely have more automation needs in the future.

You Should Have

  • You have 2-5 years of relevant QA experience testing native mobile apps and web apps. 
  • You are comfortable working with bug reporting tools, like Jira, and are able to write clear and thorough bug reports that our product managers, technical brand managers and developers can easily understand and reproduce.  You are comfortable using test case management tools to write test cases.
  • You have excellent communication skills. You’ll need to work collaboratively with many teams at LevelUp/Grubhub, from technical brand management to product management to engineering.  You will leverage your communication skills to write and maintain detailed test cases for our app-based features and functionality.  These test cases will be shared with the rest of the QA team and sometimes even our clients.  You will positively represent QA and actively engage with other teams in bug triage meetings and functional requirements and design review meetings.
  • You love testing and appreciate releasing great software products. Your strong eye for detail complements your obsession for making sure our apps function as expected, look great and meet the needs of the end user and our merchants.  You understand the concepts of different types of testing (functional, regression, etc.) and when to apply these methods to your test approach.
  • You possess great attention to detail and are able to quickly identify functional and cosmetic bugs in our apps when testing against designs and functional requirements. 
  • You’re comfortable when things get technical. You don’t need a Bachelor’s degree in a technical field but if you do, it will help! If you have equivalent experience testing apps, then this is all you need to apply! You’ll be asked to use Postman to test API calls and emulators to test our mobile apps. You will be installing iOS and Android builds directly to mobile devices and for use in emulators.  You will configure content and settings using an administration tool to test different functionality within the apps. Although this is a manual testing role, you won’t shy away from learning automation in the future.
  • You learn quickly. The LevelUp/Grubhub apps have a lot of great functionality, and you’ll need to pick up all the ins and outs of the products in your first few months on the job, and retain all of that knowledge to help you test future projects.
  • You love working in a fast-paced environment.  Although we have a planning process in place, sometimes urgent needs arise and you’ll be willing to adjust your testing priorities to meet the needs of our clients.
  • You are a creative thinker and continuous improver. You will identify lapses in our process and help us improve by suggesting and driving improvements to our QA process. You will help us become more effective and efficient as a QA organization.
  • You have a get-it-done attitude. You recognize no bounds to the scope of your role and will do anything you can do to help get a product tested and shipped.

And Of Course, Perks!

  • Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries. 
  • Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth.  We provide continuous learning opportunities, training, and coaching and mentorship programs.  
  • MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit  to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
  • Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them. 


 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • RubyLanguages
    • AndroidLanguages
    • iOSLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Relational DatabasesDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.
Why This Employee calls Grubhub the Cirque du Soleil of Tech Talent
Watch

An Insider's view of Grubhub

What’s the vibe like in the office?

It's fun coming to work because there's a constant buzz in the office. Everyone's excited to be here, working on big things, but also having fun collaborating and just being around each other. The marketing team is really tight knit- even though we're busy heading up our own projects, we make sure to take time to catch up on what we're up to.

Dyan

Growth Marketing Manager

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.

Kathleen

Inside Sales Manager

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
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