QA Automation Engineer at MassMutual

| Greater Boston Area
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Haven Life is an insurtech innovator at MassMutual that offers a new way to get life insurance online that's actually simple.

We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique.

Our diverse team is comprised of smart, collaborative people who think big, execute quickly and don't take themselves too seriously. The Boston engineering group within Haven Life is located near South Station in the Leather District, and our team is focused on the mission of providing helpful financial products to mid-market and underserved customers. In case you're wondering, yes, we provide free snacks, and enthusiastic ping pong competition too.

If you're creative, professional and kind, we'd love to hear from you.

ABOUT THE ROLE

You will be responsible for managing and executing the testing of our advanced insurance applications and platform. You will need to learn and understand our products at a detailed level and work with the team (primarily made up of developers, product managers, and other QA engineers) to ship high-quality products or features every two weeks.

Your testing responsibilities will include:

  • Lead or perform software test projects and tasks
  • Review epics and stories, define the right test plan and criteria for them, and provide effort estimates
  • Establish clear expectations of scope and timing of all testing deliverables with the team
  • Define, execute, and document manual tests, test data, and test results with necessary detail
  • Communicate test results to the team and help prioritize and resolve any issues
  • Analyze and debug production defects and work with the team to prioritize and resolve them
  • Deploy and troubleshoot local, sandbox, and/or CI/CD environments to enable testing
  • Identify ways to make the testing process and surrounding processes more efficient and effective over time
  • Document knowledge that will be useful for new team members looking to test your product and its dependencies

Your automation responsibilities will include:

  • Design, create and maintain testing framework(s) as needed
  • Automate back-end, API, front-end, and other test cases in a complex multi-product, multi-services environment using tools such as Selenium Protractor or by writing code in our in-house testing framework
  • Create tools to run automated tests in different environments at pre-set times automatically or at code merge
  • Create reporting frameworks and actual reports of test results, and set up automated storage and distribution of them
  • Define and maintain a sprint roadmap for test automation in consultation with the team and other stakeholders
  • Note: This role entails a mix of manual and automation work, with manual being the minority (10%-30%). However, for new products, features, and projects, the business may require a higher degree of manual testing.

REQUIREMENTS:

These skills are essential for success in this position:

  • Minimum 4 years of QA experience (including minimum 1 year automation experience) on web applications in multi-application production environments

or 

  • Minimum 2 years of QA automation or developer experience on web applications in production environments
  • Bachelor's degree in Computer Science (or other related or similar field, e.g., Information Technology, Management Information Systems, Engineering, Mathematics, Physics) or international equivalent degree or equivalent work experience
  • Experience with multiple types of testing, for example, regression testing, ad hoc testing, feature testing, user acceptance testing, user interface testing, integration testing, performance testing, security testing, etc.
  • Excellent communication skills, both oral and written
  • Strong problem solving and root cause analysis skills, including debugging and log analysis
  • Hands-on experience writing, running, and maintaining automation testing frameworks and/or automated tests
  • Proficiency with a modern programming language, for example, JavaScript or TypeScript (preferred), Java, Python, C++, etc.
  • Experience with SQL queries
  • Qualified applicants must be authorized to work in the US with or without sponsorship now or in the future
  • Must be able to work full-time from our Boston office

These skills are a plus:

  • Selenium Protractor Experience
  • Ability to set up and troubleshoot local and sandbox environments
  • Ability and willingness to look into code bases outside one’s direct responsibility to identify potential failure points
  • Extensive experience with the Agile methodology and frequent releases
  • Experience in multi-platform testing (desktop, tablet, mobile) and multi-browser testing
  • Experience with quality assurance metrics and reporting
  • Familiarity with CI/CD concepts and best practices including build and source control automation tools Jenkins and Git

BENEFITS:

We have a stellar team of co-workers, a really cool office, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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