Toast
We power successful restaurants.
Boston, MA

Principal Software Engineer, Business Platform

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is looking for a Principal Software Engineer to help architect and build new, innovative solutions to expand our Business Platform Services capabilities. The Business Platform Services team at Toast provides core APIs and services on which customer experiences are built. We are at the very core of Toast, as we own the management of customers’ business data, enable the configuration of restaurants and software modules they use, and run a service for resilient communication between the Toast engineering ecosystem and Business Systems platforms such as Salesforce. In addition to the microservices we own, we also build single-page apps to administer these services.

About this roll* (Responsibilities)

  • Help our team through the creation of our next generation Business Platform architecture
  • Hands-on contributions in designing, building, reviewing, testing, debugging, configuring, integrating, monitoring, documenting, and maintaining - high performance, flexible, and highly scalable microservices and integration pipelines that make up our Business Platform.
  • Review code to ensure that technical implementation meets functional requirements, as well as our high standards for code quality and testing.
  • Collaborate with the rest of Toast’s R&D and Business Systems to build integrations to push data to downstream operational systems 
  • Ensure that our systems are performant, scalable, resilient and highly available
  • Collaborate with UX, PM, QA and Engineering to build best-in-class solutions in a complex and fast-moving environment
  • Champion best practices for development, deployment and quality life-cycles
  • Guide the growth & development of engineers with mentoring and training.

Do you have the right ingredients? (Requirements)

  • Experience delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
  • Proficient in Software Development best practices (Code Quality, UnitTest, BDD)
  • Extensive experience of integrating with third party products and applications, including Salesforce & Netsuite and billing platforms.
  • Proficiency with SQL and relational databases
  • Familiarity with NoSQL databases, preferably DynamoDB, Postgres
  • Familiarity with Apache Camel and gRPC
  • Passion to solve complex problems and to build great software 
  • Work with Product Leadership and product teams to define and integrate best practices and processes related to OKRs (objectives & key results), customer feature requests and internal tools 
  • Work directly with internal teams to iterate on product requirements & design feedback 
  • Lead by example, at times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes

Bonus ingredients*

  • Experience leading a team in the Agile/Scrum methodology
  • Familiarity with React or other modern Web UI technologies
  • Familiarity with Test Automation frameworks for backend services


Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

Our Tech Stack

Our products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend

services follow a microservice architecture written using Java 8 (or Kotlin) and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. We store data in a set of sharded Postgres databases and utilize Apache Spark for large-scale data workloads including query and batch processing. The web frontend is built using React, Angular, and ES6. Our main point of sale application is an Android application written in Java and Kotlin. For communication between tablets and our cloud platform, we utilize RabbitMQ clusters as well as direct API communication to our HTTP backend. For robust asynchronous communication across our platform, we leverage Apache Pulsar. 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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