Principal Cloud Operations Engineer

| Greater Boston Area
ABOUT HOPPER
At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.
Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015. 
Take off with us!
THE ROLE
A stellar opportunity to have massive impact: join a rapidly growing team at a company continually redefining how people travel. As a Cloud Engineer, you will be looked at as the subject matter expert (SME) at Hopper as we migrate to the public cloud. We're looking for passionate engineers that enjoy partnering with software engineering teams to build and maintain automation to accelerate cloud adoption. You will be asked to leverage your understanding of public cloud architectural design and Hopper's software to design and implement solutions that are secure, scalable and operationally sound. Are you ready to come help architect the future Hopper with us?
QUALIFICATIONS AND BACKGROUND:
The perfect candidate will possess the ability to discuss complex technical concepts with a diverse audience across all areas of the organization. They will remain calm under pressure and always strive to add structure to high-pressure, fast paced tasks or projects.

YOU HAVE:

  • Deep expertise in one or more public cloud platforms (AWS, GCP)
  • Prior experience as a Linux System Administrator, ideally CentOS
  • Experience working with configuration, CICD and orchestration technologies (such as Kubernetes, Mesos, Ansible, Jenkins, etc)
  • Background in DevOps, Software Engineering, Systems Engineering or Site Reliability Engineering
  • Firm grasp of at least one modern programming language (Python, Go, etc)
  • You have experience running a mission critical service at scale
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Strong verbal and written communication skills with demonstrated technical leadership

BONUS IF:

  • Experience writing automation tools & eagerness to "automate all the things"
  • Working Knowledge of Terraform, Vault and other DevOps/Service tools
  • Experience with Apache projects (such as: hbase, kafka, spark)
  • Experience with data center networking and/or cloud networking
  • Experience with managing hosted services/SaaS

IN THIS ROLE, YOU WILL:

  • Have the infrastructure knowledge to assess our current on-premise services and lead creation of future cloud designs
  • Drive solutions that improve our infrastructure capabilities, optimizing for security, cost, and operational simplicity
  • Design, implement, and maintain the automation/services that seamlessly spans multiple data centers and one cloud provider
  • Work with cross organizational teams to develop best-in-breed solutions to complex problems
  • Execute on big opportunities, helping Hopper rise to the top of the travel industry
  • Participate in on-call rotation and travel as needed

ABOUT THE TEAM
Our engineering team cares deeply about the growth and success of Hopper, and tries to deliver the best possible experience we can to our more than 40 million users. Work on an award winning product that our customers love and continue to find exceptionally useful in a market and space that is continually growing every year.
BENEFITS
Well-funded and proven startup with large ambitions, competitive salary and stock options
Dynamic and entrepreneurial team where pushing limits is everyday business
100% employer paid medical, dental, vision, disability and life insurance plans
Access to a 401k (Boston) or Retirement Savings Plan (Montreal)
Easy commute with a paid-for public transportation or parking pass
IATA Travel Agent Card for discounts in the travel industry
Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy)
In Cambridge, work in a historic factory building near Kendall Square; in Montreal, work in an artist’s loft in the Mile End
Team lunches, offsite activities and much more!

Read Full Job Description

Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases

Location

275 Third Street, Cambridge, MA 02142

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

We take food seriously
Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

Learn something new
At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

Be yourself
Casual work environment, loft-like workspaces, slack channels for every interest group

Take off
Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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