Sr. Cloud Network Engineer

| Greater Boston Area | Remote
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Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare payer industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $53 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it!

About the role:

Our Engineering team is looking to bring on an experienced Senior Cloud Network Engineer. If you are interested in building and delivering a cloud-based, highly secured, and highly resilient networking infrastructure, this is the position for you. You will be exposed to every area of our platform as well as our corporate networking infrastructure, but even more so, help drive the evolution of it including automation, monitoring, and ongoing support of it. We believe heavily in designing infrastructure with scalability, automation, and security at the forefront.

You will:

  •  Manage, monitor, and optimize production infrastructure within AWS including native AWS services such as VPC, Transit Gateway, and EC2-related networking configurations as well as enterprise-grade virtual firewall infrastructure (Palo Alto)
  • Respond to network connectivity issues and resolve any wireless communication or client VPC issues
  • Develop expertise in cloud-native networking and cloud-based virtual firewall platforms such as Palo Alto VM-series firewalls to enhance the resiliency and scalability of the current infrastructure
  • Work with the engineering team to enhance automation that can be used within the CI/CD pipeline to enhance deployment efficiency for solutions using a centralized network fabric
  • Consult on network architecture to transmit and secure sensitive healthcare data among multiple customers for multiple projects within a multi-tenant environment
  • Build, manage, and monitor site-to-site VPN tunnels between Abacus and its customers
  • Mentor and work collaboratively with other team members both more and less experienced in networking and fire-walling
  • Work closely with the Abacus Security team to ensure the confidentiality, integrity, and availability of sensitive customer data

What we're looking for:

  • 5+ years of Network Engineering Experience
  • In-depth AWS knowledge, notably core AWS networking services and basic routing protocols
  • Experience with firewall management including in-depth firewall management, VPN, and firewall-based security tools such as IPS, anti-malware, and threat detection
  • Experience with DNS (most notable AWS Route 53 and Azure DNS)
  • Experience working with infrastructure automation platforms such as Terraform or Cloudformation
  • Experience monitoring network infrastructure to identify and solve problems before they arise
  • Experience performing root cause analysis to answer specific business questions and identify opportunities for improvement of the
  • infrastructure and other tools
  • Strong troubleshooting skills to identify network latency or configuration issues
  • Strong project management and organizational skills
  • Experience supporting and working with cross-functional teams in a dynamic environment

Equal Opportunity Employer

As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • SparkFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • SnowflakeDatabases
    • DatabricksDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM
    • ZohoCRM

Location

We're in the heart of Boston's Financial District, a short walk to all MBTA bus/train lines, including North & South stations. Shop in the historic Faneuil Hall or visit tasty lunch spots in the North End. We embrace a hybrid working culture; our employees can enjoy the city's hustle or stay home.

An Insider's view of Abacus Insights

What are some social events your company does?

We've had fun social events like the battle of the bands and ax throwing. Since our workforce went primarily remote in 2020, we've had to get creative, finding success with virtual cooking classes, murder mysteries, daily morning coffee chats, and Thursday evening happy hours. We recently got together for peddle boat excursion in the Boston harbor.

Ali

People Operations Partner

How do you collaborate with other teams in the company?

My job requires that I partner with many people across the company, from Engineering and Product Management to Legal and UX. I’m consistently impressed by everyone’s generosity with their time, customer focus, and willingness to partner with me.

Karyn

Sr. Technical Writer

How has your career grown since starting at the company?

Since joining Abacus, I've been trusted and given the necessary tools to do my job and help grow this amazing company. I've been exposed to so many different sectors of the business and my experience learning and growing from my colleagues has been unmatched. It’s nice to be a part of something that I know is going to help people in the long run.

Anne

Lead UX Designer

How do you make yourself accessible to the rest of the team?

We are a small but growing company, we have beads working remotely across the country. Remaining connected to the team is critical and I use as many of the existing tools as possible - email, Slack, Zoom, Confluence - the list goes on. It is more likely that I will access my team!

Minal

CEO, Founder

What's the biggest problem your team is solving?

Our Foundational Marts offering helps pull data from multiple sources into a data warehouse and makes it actionable and accessible to our clients. With data coming from many places, we must keep that data secure, accurate, and up to date. Snowflake, Databricks, and Serverless make it possible to bring this data altogether in a meaningful way.

Pat

Principal Software Engineer & Team Lead

What are Abacus Insights Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Abacus partners with The Wonderfund, a non-profit focused on providing comfort and dignity to children in traumatic situations and enrich childhoods that have been impacted by abuse and neglect.
Team based strategic planning
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
Personal development training

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