PreSales Solutions Architect - East - New England (Remote Opportunity)

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Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.


We believe our opportunity is huge. Every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their data. 


Starburst provides a modern solution that addresses these data silo & speed of access problems. Starburst helps enterprises harness the value of open source Trino (formerly PrestoSQL), the fastest distributed query engine available today, by adding the tools and 24x7 support that meet the needs for big data access at scale. Ultimately, Starburst helps organizations run analytics anywhere to make better business decisions.


Starburst PreSales Solutions Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work with our customers directly to ensure their overall success with Starburst’s product offering. You will work closely with field sales representatives to own the technical aspects of the sales cycle, customer evangelization and qualification process from discovery calls through to closure. From demonstrating Trino capabilities, giving presentations, delivering educational sessions or technical workshops, and running proofs-of-concept to migrating from legacy platforms or moving to production Solutions Architects are Trino experts who will provide technical leadership, data management, and analytics experience and consultation. 

Responsibilities

  • Solutions Architects own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure. 
  • Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
  • Define, scope and execute customer proof of concept studies
  • Act as the consultant and Trino expert on architecture, deployment and design discussions.
  • Act as the primary customer-facing technical resource during technology evaluations
  • Design and build demos, presentations, reference architectures, and custom integrations
  • Perform overall system and SQL performance tuning and migrations from legacy systems
  • Collaborate with Engineering and Support teams for critical customer operational issues and questions
  • Act as the voice of the customer during internal product engineering discussions
  • Develop field best practices, how-to documents, and contribute to our internal knowledge base
  • A willingness to travel to customers as needed

Requirements

  • 5+ years of experience in customer-facing technical roles
  • Experience in field sales/field consultant
  • Very strong analytical and problem-solving skills
  • Strong presentation skills and an ability to respond dynamically to questions in real-time
  • Expertise in ANSI SQL
  • Expertise in Data warehouse usage and concepts
  • Experience with Cloud deployments
  • Readiness to travel to and working from multiple customer locations
  • Excellent verbal and written communication skills
  • Ability to code in a second language (Python and/or Java a plus)
  • Experience with big data environments: public/private cloud, Hadoop, distributed storage
  • Desire to work in a fast-paced startup environment with cutting-edge technologies

Headquartered in Boston MA with offices in Warsaw and London and employees across Europe and the Americas, we are committed to hiring where the talent is.


Starburst Data, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • Trino (formerly PrestoSQL)Databases
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Chorus.AICRM
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Gmail Email
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • ConfluenceCollaboration

Location

We are headquartered in Boston, one of the top cities for tech startups, but we’re truly remote-friendly and are hiring globally! Some of our other office hubs include Austin, London, Warsaw, Tel Aviv, and Singapore.

An Insider's view of Starburst

How would you describe the company’s work-life balance?

Starburst's remote-first approach puts employees in control of their work-life balance. Employees are encouraged to work from the location that best suits their needs and lifestyles. Starburst offers unlimited PTO to all staff, regardless of location. Everyone is encouraged to use their vacation time to recharge, travel, and spend time with family.

Keavy

Senior Director of Security

What does your typical day look like?

Starburst’s technology shifts the paradigm of conventional data access, enabling companies to achieve great outcomes in a faster, smarter way than they even know to be possible. As an AE, we spend our days exploring these future paths with customers and share our point of view as a tech company to help orgs see the benefits of that paradigm shift.

Katherine

Enterprise Account Executive

How has your career grown since starting at the company?

When I joined Starburst was a Series A company and headed into a global pandemic, allowing me to progress my career quickly. I made impactful decisions & saw immediate results. Starburst is a company that appreciates employees who take calculated risks & are accountable for those decisions, enabling me to continue to thrive, take chances & learn.

Mandy

Senior Director, Events & Field Marketing

How do your team's ideas influence the company's direction?

GTM orgs play a pivotal role in shaping strategy by understanding changing customer needs and steering product, marketing and company positioning towards differentiation and market demands. The team’s observations and ideas help accelerate discussions about the company’s direction, partnerships, or acquisitions that align with growth objectives.

Javier

Chief Revenue Officer

How do you empower your team to be more creative?

We’re a startup, growing more than 50% YOY. Every single one of our team members has the opportunity to improve new ways of thinking to impact our success. I strive to lead a team of builders that have the space and support to run. We empower every team member to own their worlds and drive results through innovation, improvement, or efficiency.

Megan

Chief People Officer

What are Starburst Perks + Benefits

Starburst Benefits Overview

At Starburst, we aim to provide comprehensive and impactful benefits that empower our employees and their family members to lead healthier and happier lives.

We take care of our global workforce by:

-Ensuring employees and their families have access to quality and affordable health insurance
-Providing flexible and generous paid time off policies to start a family, travel, or just relax
-Fostering financial wellness for our employees through retirement plans, equity compensation, and disability & life insurance
-Creating an environment of transparency, honesty, and respect

Culture
Partners with nonprofits
Starburst partners with Resilient Coders and YUPRO.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Ethena is a compliance training platform used at Starburst. Ethena’s DEI course gives learners the fundamentals they need to have informed and productive conversations about DEI in the workplace.
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Virtual Yoga Sessions
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

When we say our people come first, we mean it.

We take care of our global workforce by:

Making sure employees have access to quality and affordable insurance;
Providing flexible and generous paid time off policies to start a family, travel, or just relax;
Creating an environment of transparency, honesty, and respect.

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