ML Operations Engineer II

| Hybrid
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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.


As an MLOps Engineer on the Data Science team, you'll help develop and deploy the technology at the core of WHOOP's business. Our team leverages a wide variety of statistical and data science techniques to build the models and algorithms that detect sleep, classify workouts, determine recovery level, and more. You’ll help us put this cutting-edge physiological and data science research to work in a massive-scale production environment. Your collaborators will include physiology experts, data scientists, and software engineers. Your solutions will serve as the foundation for the product features that help our members unlock human performance.

RESPONSIBILITIES

  • Work closely with data scientists and software engineers to productize, deploy, and maintain models and algorithms in production.
  • Develop and maintain testable, predictable, comprehensible Python services, following and introducing best practices around testing, observability, and monitoring.
  • Re-factor production codebase to improve performance and reduce complexity.
  • Respond to production alerts and issues. Leverage logging and monitoring to identify root cause and implement solutions.

QUALIFICATIONS

  • Bachelor's Degree in Computer Science, Data Science, Applied Mathematics, or a related field. Master’s preferred.
  • 3+ years relevant experience
  • Proficiency in developing and testing production Python code
  • Experience developing scalable APIs to serve machine learning models
  • Comfort troubleshooting with tools for logging & monitoring (e.g. DataDog, Sentry, Kibana)
  • Experience applying statistics, optimization, and machine learning techniques
  • Excellent verbal and written communication skills
  • Ability to translate member and product needs to technical requirements
  • Understanding of exercise physiology or athletic experience is preferred

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility



This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
    • GuiceFrameworks
    • Core DataFrameworks
    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • DovetailDesign
    • UserTestingDesign
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

1 Kenmore Sq, Boston, MA 02215

An Insider's view of WHOOP

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Senior Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend

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