Rapid7 is looking for a motivated leader to join our Americas Pre-Sales organization. As a Sales Engineering Manager, you have the skills to lead, support, and motivate your team. You will understand how to position the Rapid7 Portfolio on various levels of responsibility with customers and adjust to the interlocutors, to question and understand their motivations and motivational factors. 

You are the central point of contact in all matters relating to the pre-sales area within your region. You will work closely with the responsible sales managers and their sales teams and thus support the achievement of sales. In addition, you know how to motivate, support, and coach your employees and promote their strengths.

Job Responsibilities:

• Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques to customers to meet their cyber security challenges. 

• Lead the Sales Engineering team in following sales process and best practices, as well as ensuring proper use of CRM system

• Partner with Sales management to identify opportunities to improve upon and standardize best practices in SE/AE relationship

• Conduct reviews of technical capabilities to ensure SEs reach and maintain required technical knowledge and to effectively perform their pre-sales duties

• Provide periodic performance reviews, handle personal issues, competitive losses/wins, and personal/professional development opportunities.

• Assess skill sets and provide ongoing coaching and feedback to team members in order to meet objectives, reinforce sales methodologies, and provide guidance on career path direction.

• Support AE/SE teams with their opportunities to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively.

• Deliver sales presentations, present technical information about the Rapid7 Platform and conduct product demonstrations for both technically and non-technically oriented

Competencies:

• Analytical: Collects and researches data; designs workflows and procedures; identifies data relationships and dependencies; synthesizes complex or diverse information; uses intuition and experience to complement data.

• Technical Skills: Assesses own strengths and weaknesses as well as those of direct reports; strives to continuously build knowledge and skills; shares expertise with others.

• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.

• Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively.

• Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively.

• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans

Job Plusses: 

• Security solution and networking technology experience

• Operational experience with solutions similar to Rapid7 solutions. 

• Systems and network administration experience

Education:

• Bachelor’s Degree or equivalent from a four-year College or Technical School AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience.