InterSystems Corporation is a privately held software company with a 43-year track record of consistent growth and profitability. We view hiring, developing, and retaining the best people as key to our record of success. Visit www.intersystems.com for a description of our products and a list of partners.

About the TrakCare Product:

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.

Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives.

Built on InterSystems’ health informatics platform, TrakCare creates a consolidated view of each patient’s history, provides secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and performs analytics that provide real-time insights to drive fully-informed actions

Job Summary:

The Clinical Applications Trainer delivers training related to the use of our TrakCare product to our internal staff and clients. They are responsible for ensuring that curriculums and training material are created, updated and maintained in order to deliver relevant information.

Job Responsibilities:

• Deliver training to internal staff and clients related to the use of our TrakCare product.
• Plan, prepare and research training requirements.
• Design, develop and maintain training materials using standardized templates and style guides. Materials include slides, handout guides, , lesson plans, exercises and assessments) for in-person and virtual classroom delivery, eLearning modules and assessments.
• Deliver classroom training to a high standard.
• Perform training course evaluations and participant assessments.
• Continually evaluate and update training courses to help improve delivery and content.
• Work effectively with Product Specialist, Clinical Safety, Engineering, Customer Support, Account Management and Marketing to provide innovative and sound instructional solutions to ensure effective use of InterSystems products
• Willingness to travel domestically and internationally from time to time as required.

Job Qualifications:

• 2- 5+ years of product experience.
• Instructional aptitude and mixture of strong technical and interpersonal client facing skills
• Exceptional presentation skills, strong verbal and written communication skills
• Working knowledge of product training tools and methodologies.
• Demonstrated ability in delivering training programs in a classroom environment
• Demonstrated ability to work collaboratively and cross-organizationally
• Experience in evaluating the effectiveness of training courses
• Demonstrated ability in keeping up to date with relevant systems, software, and training technology
• Recent experience in healthcare, formal training qualifications, and fluency in a foreign language are all highly desirable
• Passion and Determination: Is goal-oriented and enthusiastic; is energized by challenges; has a strong work ethic and a positive, “can-do” attitude when faced with obstacles

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.