Information Security Manager

| Watertown
Markforged is a fast-growing Watertown-based company selling 3D printers for industrial applications to NASA, Google, Ford, Amazon, Microsoft, Siemens and thousands of companies in 50 countries. Only Markforged has continuous carbon fiber printing, and in 2017, we introduced a metal 3D printer using the same 5th generation hardware and software platform as our composite printer.
Customers use Markforged printers to speed up line changeovers and shrink downtime with non-scratching tooling and fixture parts. They slash prototyping cycles with same-day functional prototypes. And they print low-volume complex parts to reduce the number of components or reduce weight without sacrificing strength.
As a Security Manager on the Technology Operations team at Markforged, you will be a strong and independent team leader passionate about information security. You have demonstrable experience managing compliance and certification efforts, building high performing security teams, supporting customer security reviews, and quantitatively tracking security program success. In this role you will also be a part of Markforged’s cross-functional security team spanning IT security, risk and compliance, and application security.
The goal of the Technology Operations team is to provide effective technologies and quality services that seamlessly integrate into the daily workflows of Markforged employees to safeguard information, enhance productivity, and scale in a cost-effective manner. We do this by listening to the needs of employees and maximizing the potential of the tools we offer. You will have a superb opportunity to build and manage a highly effective security program.

In this role you will;

  • Craft a meaningful vision and strategy for Markforged’s security and compliance program
  • Build policies, processes, and procedures that drive a strong security posture
  • Develop and deploy metrics that will accurately gauge security performance
  • Manage security risk and compliance efforts across the organization
  • Prepare Markforged for audits and certifications including ISO27001 and SOC 2
  • Serve as a security subject matter expert supporting sales, strategic account initiatives, and customer security reviews
  • Build and manage a team of talented security professionals, ensuring career paths and growth opportunities for all team members
  • Be accountable for driving security program execution
  • Manage vendor, consultant, and auditor relationships
  • Evangelize a strong security culture and security awareness across all levels of the organization
  • Maintain strong knowledge of current security and privacy legislation and frameworks

What we look for:

  • 5+ years of experience in security and information technology management, including managing vendors, consultants, and auditors
  • Deep understanding of risk assessments and compliance frameworks
  • Experience with audits and certifications such as ISO27001, SOC2, and FedRAMP with a preference towards ISMS management experience
  • Experience building and scaling teams and driving them toward a consistent vision with reliable execution
  • Comfort weighing several, often conflicting, constraints and to make rapid decisions
  • Excellent written and verbal communication skills, including the ability to explain complex technological solutions and concepts to non-technical decision-makers
  • Ability to thrive in a high-growth, fast-paced, and dynamic startup environments
  • CISSP, CISA, or other industry certification
  • Hands-on technical expertise (e.g software development, cloud infrastructure architecture, IoT hardware) is a plus

Why Markforged?

  • At Markforged, we have a culture that values learning, data-driven decision making, and prioritization
  • We learn from failure and are not afraid to keep trying after others have given up
  • We are a team of talented individuals and are looking to grow with enthusiastic individuals who share our vision of improving how the world innovates
  • We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more
  • Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

Every day for me is a little different. Typically, I'd start the day by checking on the results of some multi-day experiments or pull parts out of experimental furnace runs for our metal system. Later in the day, I'd kick off the next set of experiments, which could be something like a regular print or a special furnace run.

Michelle

Materials R&D Engineer

How has your career grown since starting at the company?

I started at Markforged on the Solutions team. After taking the initiative to learn, attend trade shows, and help with training sessions, the growth of the applications team allowed me to graduate to the role of an Application Engineer. Markforged has continuously allowed me to use my increasing expertise and skill set to grow my career.

Michelle

Application Engineer

How do your team's ideas influence the company's direction?

Business Ops is responsible for the systems architecture, processes, and data that will allow Markforged to scale efficiently. We start every morning with team stand-up. We cover sales, channel, marketing, and office ops - so we communicate often to stay coordinated in Markforged’s fast paced environment.

Hoppy

Vice President, Business Operations

What's the biggest problem your team is solving?

Making sure that as we scale we are still moving quickly. We have grown a lot, and I think the real complication is that we now have a lot of legacy products. The most important thing is that we never stop supporting customers and those products. You can't forget about your last printer while you're working on your new one.

Julie

Director, Product Management

What are Markforged Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Fitness Subsidies
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