Information Security Engineer - SOC & Incident Response

| Hybrid
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Drift is seeking an Information Security Engineer to level up our Security Operations Center and lead the Security Incident Response Team. This role will provide hands-on expertise for all technical response activities and identify technology and process improvements to mature Drift’s incident response capability.

This high visibility role requires excellent communication and planning skills along with the ability to work with individuals and teams with varying security knowledge from across the organization.


A successful candidate for this job will:

  • Work with internal and external technical stakeholders and help deliver consistent response activities and identify enhancements to the Incident response technology and process.
  • Optimize and operate systems that consume external, internal threat feeds, build behaviors analysis trends and develop security analytic systems to track down, stop and/or prevent malicious activities, security violations, vulnerabilities and other threats against Drift’s information assets.
  • Research the latest threats, vulnerabilities & methods for deploying controls in the prevention, detection and response to best secure the environment.
  • Provide threat assessment reports and evangelizing security practices among the Engineering and Product organizations to protect Drift against information security risks.

What you’ll be doing on the Security team at Drift:

  • Improve Drift’s ability to detect intrusions in real-time
  • Identify and protect against all threats to Drift’s information assets
  • Optimize existing security tools, networks and infrastructure
  • Diligently track and execute internal controls in adherence to SOC and ISO 27001 policy standards and support the audit function
  • Actively be involved in Incident response and investigations including leading and directing technical response activities during investigations
  • Collaborate and cross train with your team
  • Document process, procedure and reports pertaining to incident detection and response
  • Document process pertaining to gathering and maturing Threat Intelligence

About you and what type of skills you’ll need:

  • Bachelor's degree (B.A.) in computer science or related field, or equivalent work experience
  • 2 to 5 years experience in investigating incidents while being part of a response team or a Security Operations Center (SOC)
  • Highly experienced working on Information Security Incidents, investigation, containment and remediation
  • Extensive understanding of Network, Infrastructure, computer and Product Security Incidents and the technical response activities entailed
  • Extensive understanding of mobile and cloud security specific to investigating incidents
  • Experienced working within a fast-paced incident response team with knowledge of log correlation, forensics, security vulnerabilities and exploits, mobile security
  • Highly experienced in defining and guiding technicalities around remediation and containing a security incident
  • Experienced deploying security solutions, architecting detection and response solution to mature capabilities
  • Deeper understanding of threats, actors, indicator of compromise and the actor TTPs (Tools/Techniques and Procedures)
  • Strong communication skills interacting with technical stakeholders including ability to convert technical language to business language for leadership
  • Strong presentation skills to illustrate metrics, processes and incident updates
  • Excellent analytical skills, organizational skills, ingenuity and the ability to work as part of a team
  • Advanced interpersonal skills to effectively promote ideas and collaboration at the various levels of the organization
  • CISSP, GCIA, GCIH Certifications GPEN, OSCP certifications a plus

About Drift

Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.

At Drift, team members:

  • Have complete ownership and accountability over their role and functional area
  • Have complete transparency into the rest of the company (and are expected to show their work and do the same)
  • Have a sense of urgency. We are building a once in a lifetime company at Drift, so we move fast every single day.
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Our Boston Conversation Space is right in the heart of the Back Bay - this is a place where Drifters can gather and work, connect, eat, teach, learn.

An Insider's view of Drift

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Brit

Director of Learning and Development

What are Drift Perks + Benefits

Drift Benefits Overview

At Drift, we value and are committed to each and every employee. Our goal is to provide an enriching environment where employees are engaged and are proud to be part of the Drift family. We continue to promote a culture of health and wellness, establishing a work environment that promotes a healthy lifestyle, decreases the risk of illness, and enhances your quality of life.

In addition to premium health, dental, and vision plans, we also offer generous PTO, parental leave, 401K matching, wellness perks and discounts, snacks and coffee every day, the Drift book club (one free book of your choosing a month!), a subscription to Headspace, and valuable discussions and trainings through our Employee Resource Groups.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
At Drift we have eight different Employee Resource Groups for people of similar backgrounds or interests to promote inclusion.
Hiring practices that promote diversity
We have a recruiter devoted to diversity sourcing to help us reach our diversity related hiring goals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Every other week Inner City Weightlifting comes to the office to teach a fitness class to Drift employees.
Mental health benefits
We offer all employees a free subscription to the Headspace meditation app, employee-led yoga and meditation breaks, and have an Employee Resource Group that focuses on mental well-being
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We have unlimited vacation time, which includes sick days, paid holidays, etc.
Paid volunteer time
Sabbatical
After working at Drift for three years, all Drift employees are eligible for a month-long sabbatical.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our Conversation Spaces are all fully stocked with snacks and drinks for the employees who decide to utilize the spaces.
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
We offer a home office stipend to all employees, as well as a $100 credit each month towards internet, office supplies, etc.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Personal development training

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