Engineering Manager at Klaviyo

| Greater Boston Area
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Why You Should Join the Content (Templates) Team:

As an Engineering Manager joining the Templates team you can expect to be deeply involved in technical discussions on how we scale our systems, rollout new features, and grow the team.

The Templates team is the owner of Klaviyo’s browser based email template editor and server side rendering pipeline. From developing intuitive interfaces to create highly customizable content, to scaling a rendering pipeline to hundreds of millions of renders a day - this team is core to Klaviyo’s continued product success. 

There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.

As an Engineering Manager, you'll manage expectations along-side the technical product owners and product managers.  Together, you'll define scope and specifications while refining RFCs to ensure deliverables are met and stability is maintained. 

Using Typescript, React, Python, and event-processing pipelines, you'll help craft scalable systems that are profit centers for a growing organization.

For some context on what we’ve done last year and looking forward:

  • In 2020, we refactored and centralized all server side rendering methods into a performant and consistent interface for all sending teams.
  • For 2021 we have ambitious goals to centralize this refactored rendering pipeline onto dedicated infrastructure for all our sending pipelines. Additionally, we are aiming to revamp our frontend editor with a React and Typescript conversion (well under way). Post release of the new editor we intend to quickly iterate and ship many highly sought after customer facing features through the end of the year.

How You Will Make a Difference 

  • Drive dramatic growth in one of Klaviyo’s core product areas,  Email Templates
  • Lead a growing team with  between 3-7 direct reports. The team is currently 5 and we intend to be at 7 by years end.
  • Level up the team and have a central role in the interview process.
  • Decompose high level projects into business goals. 
  • Manage system design and implementation trade-offs with business partners and your team. 
  • Identify the  critical path forward and map that into a plan for your team.
  • Develop SMART goals and provide feedback and assessments to direct reports. 
  • Iterate and improve upon processes across the entire engineering department (i.e. recruiting, performance reviews, project planning, and more)
  • Enjoy a leadership role at our new headquarters in Boston, MA (pending our return, likely to be Summer 2021)

Who You Are

  • Experience working on a SaaS product in a full stack capacity.
  • Excited to read the code, understand the product area, and give applicable technical mentorship.
  • You have an in-depth understanding of common web architectures when it comes to highly scalable systems.  
  • You know what tools to reach for based on the problem at hand: queues, caches, cdns, databases, autoscaling groups, etc.
  • Managed a team of at least 3 people and comfortable managing remote team members.
  • Successfully led and delivered on complex projects expanding multiple quarters and involving at least two teams.
  • Comfortable giving performance reviews and mentoring team members at all levels.

Get to know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses using the channels they own like email, web and mobile. Enabling brands to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct, high-fidelity relationships with customers, without giving up their valuable data to Facebook or Amazon. In 2020, Klaviyo reached coveted unicorn status with a robust Series C of $200m at $4.15B valuation. Innovative companies like Unilever, Custom Ink, and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
“Life’s Too Short To Work With Brilliant Jerks”: Klaviyo Employees Are Brilliant *And* Supportive
Watch

An Insider's view of Klaviyo

What's something quirky about your company?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Klaviyo Benefits Overview

Klaviyo pours into team members by providing a diverse and inclusive environment. We also take pride in our quality health benefits and programs. In our efforts to achieve overall happiness for Klaviyos, we offer competitive salaries and 401K planning through Principal. Protect yourself against hardships with life and disability insurance, continue learning and developing with tuition reimbursement, and achieve peace with Headspace. Additional perks include unlimited vacation time, employee referral bonuses, commuter expenses, fitness reimbursements, free books, and a thriving company atmosphere.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Team workouts
Live virtual Yoga
Mental Health Benefits
For example, free access to Headspace meditation app
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Recreational Clubs
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Diversity Program
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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