Engineering Manager, Fintech at Toast

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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Our Payments/Fintech organization owns delivery and operations for the parts of our product that accept and process payments on our point-of-sale, as well as building out financial services on top of that platform. On behalf of our customers, we process billions of dollars in payments per year; we’re a critical part of their businesses, as well as Toast’s.

As an Engineering Manager, you will be responsible for the success of anywhere from one to three teams. Their success is defined by delivering on work to enhance our product offerings, communicating the impact effectively, and increasing effectiveness/efficiency over time. You will use your empathetic people management skills, detail-oriented project management skills, and your technical background to guide teams to success and to grow your team members into effective, compassionate engineers that exceed expectations in their individual roles.

About this roll* (Responsibilities) 

  • Growing and developing individuals on your teams through tactics such as regular 1:1s, finding creative opportunities to challenge them beyond their perceived limits, direct coaching and team coaching
  • Assess the health of your teams through reviewing metrics and attending team meetings
  • Re-factor engineering teams (and support hiring efforts) in order to meet changing business needs and needs of individuals
  • Review code changes and design documents to guide the technical direction as needed
  • Work with your peers to support the strategic efforts and solve the problems of the overall engineering organization. Past efforts have included:
    • Defining and streamlining cross team communication patterns
    • Coordinating the engineering wide co-op and intern program
    • Leading a manager-to-manager peer discussion group

Do you have the right ingredients*? (Requirements)

  • Comfort with a rapidly changing business and technical environment that may employ different software engineering or project management processes than you are used to
  • Experience writing and delivering code, as well as operating software in a SaaS environment
  • Enjoy jumping into new codebases and finding your way around
  • History of mentoring and growing successful, diverse teams that win together through understanding the voice of the customer
  • Bias towards action, with the ability to balance getting things done with making things perfect

*Bread puns encouraged but not required

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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