Engineer, Creative Innovation at Vistaprint

| Waltham
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As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Creative Innovation Engineer


Vistaprint’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.


What You Will Do:

You will be responsible for the implementation and support of technology-based solutions that drive efficiencies across complex workflows within Vistaprint’s worldwide Creative Services agency. This role has main responsibility for day-to-day support and management of a variety of tools and systems deployed throughout the Creative agency and used by graphic designers, copywriters, localization teams and marketers. This position also serves as a developer, working directly with the Creative Innovation Lead Engineer and Creative Innovation Architect, to support the development of new technology-based tools to improve creative workflows and enable asset creation at substantial scale. By regularly evaluating existing tools and workflows, this role requires the ability to audit and propose new processes (and/or tools), which enhance Creative capabilities and optimize for maximum output. This position will also serve as the key point of contact for support issues related to the Creative department’s digital asset management (DAM) system.

As a partner to the Creative organization, this role will have daily interactions withCreative team members to triage support requests, troubleshoot technology issues and provide frequent communication and guidance on best practices to ensure the consistent organization and delivery of creative assets required for all of Vistaprint’s global marketing initiatives. Accordingly, this role requires an ability to provide excellent customer service to our internal “clients” and a dedication to resolve issues quickly and efficiently. The Junior Engineer will also play a key role in helping to train all Creative team members on updates to technology-based workflows, issuing regular communications to alert the organization of any planned system outages, and for organizing/executing training sessions for various tools and systems. Similarly, this individual will engage heavily with our Production Studio team members to gather feedback on tooling and to ensure all systems are meeting the objectives for improving efficiencies.

Most importantly, this individual must have strong interpersonal skills and a desire to establish strong relationships with all internal clients to become a trusted partner within the Creative and Marketing organizations, and to help drive strong adoption of new technologies and workflows across the entire organization.

  • Write well designed, testable, efficient code by using best in class software development practices
  • Create website layout/user interface by using standard HTML/CSS practices
  • Integrate data from various back-end services and databases via APIs
  • Create and maintain software documentation
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Frequently engage with multi-functional partners and peers across the business to gather requirements, share best practices, troubleshoot systems issues
  • Lead technical contact for digital asset management (DAM) system – working directly with our 3rd party support vendor to maintain and improve the DAM and related workflows

Your Qualifications:

  • BS in Computer Science or a related field.
  • Solid background in HTML, CSS, PHP, mySQL, JavaScript , shell scripting, oAuth.
  • Extensive background in coding, designing and architecting solutions – capable of performing automated/scripted tasks in php/javascript and possibly other technologies as needed.
  • Strong knowledge of Mac OS.
  • Experience in digital publishing and production, specifically ImageMagick and/or Adobe Photoshop.
  • Experience with various AWS technologies, including Elastic Beanstalk, Elastic File Sharing, S3, RDS, etc.
  • MacOS Server systems deployment and support.
  • Hands-on experience with network diagnostics, network analytics tools
  • Must have an “innovation” approach – capable of providing unique or new ideas, thinking “outside of the box” and can create a vision for new solutions.
  • Aggressive problem diagnosis and creative problem-solving skills
  • Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with discernment for business.

Nice to Have:

  • Proven working experience in web programming. Top-notch programming skills and in-depth knowledge of modern HTML/CSS.
  • 3-5 years of experience using and/or a strong working knowledge of Adobe Creative Suite applications
  • 4-6 years of experience utilizing XML & XSLT in publishing workflows
  • 4-6 years of experience utilizing Applescript/Javascript in custom publishing workflows
  • Familiarity with the following programming languages: PHP, ASP.NET, Javascript, JSON, AJAX
  • Adequate knowledge of relational database systems, Object Oriented Programming and web application development
  • Adequate knowledge of DAM systems and metadata modeling
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

Why You’ll Love Working Here:

At Vistaprint, we put great importance into the wellbeing of our employees, which is why we offer perks that ensure a phenomenal work/life balance. Perks include flexible schedules, work from home capabilities, and very generous time off, including our unique sabbatical-like program, “Vistabreak”, to name a few! Here in Waltham, we offer a modern and collaborative office environment with a free on-site gym, fully stocked kitchens, and cold brew on tap.

You will be joining an incredibly hardworking team that is committed to continuous growth:

  • A highly collaborative team with diverse skill-sets to learn from
  • Great feedback culture
  • Working directly with multi-functional partners
  • Fast, accountable, engaged and empowered teams
  • The chance to join a fast paced ecommerce company striving to become one of the most iconic data and analytics driven businesses of our time!

About Us:

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • AWSDatabases
    • SmartsheetManagement
    • OutlookEmail

Location

Vistaprint is transitioning to a Remote-First global organization with ability to hire most US States and over 20 countries globally!

An Insider's view of Vistaprint

How would you describe the company’s work-life balance?

I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities.

Adam Lawless

North American Public Relations Lead

How do you collaborate with other teams in the company?

Every day brings new opportunities to collaborate with colleagues around the world. Technology enables us to overcome the distance - it’s not uncommon to see monitors with multiple locations dialed in, collaborating through shared documents and smart boards. Not only are we solving complex problems but we are growing and learning from each other.

Jennifer Hansen

Director, Analytics

How does the company support your career growth?

With a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Andrew Holmes

Sr. Analyst

What unique initiatives do you have that encourage innovation?

We approach solutions in small increments and learn quickly from data driven results. We are relentlessly looking for ways we can deliver better products, that also includes breaking paradigms of what we have developed before.
Our microservice architecture help us innovate in specific sections of our infrastructure using the best possible tech!

Veronica Cuello

Manager, Technology

What is your vision for the company?

My vision as CDO is to transform Vistaprint into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vistaprint Perks + Benefits

Vistaprint Benefits Overview

Vistaprint strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in local community
Two days per year where team members can volunteer at a charity of their choice
Eat lunch together
Diversity
Documented equal pay policy
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vistaprint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Short-term Disability insurance covers 100% of annual salary
Dental Benefits
Our dental plan covers up to $2000 per member/ year
Vision Benefits
The vision benefits plan covers $175 for glasses/year
Health Insurance Benefits
Vistaprint offers 3 seperate health plan options through Bluecross Blueshield of MA
Life Insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet Insurance
employees have the option to pick up discounted pet insurance through Nationwide
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vistaprints 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Vistaprint provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Match charitable contributions
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Child Care Benefits
Vistaprint provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vistaprint also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Vistaprint provides employees with a flexible work schedule that includes Flexible start and end times.
Company sponsored family events
Vistaprint sponsors an annual take you child to work day which is a highlight for employees and their families.
Vacation & Time Off Benefits
Generous PTO
Vistaprint employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on twice per month.
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Vistaprint has a fully stocked kitchen including unlimited snacks, coffee, tea and soft drinks.
Some Meals Provided
We provide free breakfast on Friday. Employees get free lunch every second Wednesday.
Happy Hours
Happy hours are hosted Once every two weeks.
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
BCBSMA members are eligible for upto $150 reimbursed annually.
Professional Development Benefits
Job Training & Conferences
Vistaprint offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?

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