Educational Engineer

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About Starburst

We’re on a mission to free our customers to see the invisible and achieve the impossible. We unlock the value of distributed data by making it fast and easy to access, no matter where it lives. With Starburst, teams can lower the total cost of their infrastructure and analytics investments, prevent vendor lock-in, and use the existing tools that work for their business. Today more than 150 leading organizations trust us to make better decisions faster.

Though Starburst has achieved a unicorn status and raised $164M in venture funding from top investors, we were founded in a rather unusual way with customers and revenue from the very beginning! We operate globally in 10 countries and are proud to be named a Best Place to Work. Come join our team of All-Stars! 

About the role

An Educational Engineer is a Starburst subject matter expert (SME) focusing on strategic, technical enablement of customers, partners, and internal staff. With support from a dedicated curriculum developer, you will leverage your background as a seasoned enablement professional to transfer best practices and knowledge across a diverse set of users through presentations, demonstrations, hands-on-exercises and facilitating discussions to accelerate the adoption and consumption of Starburst. You are a life-long learner, passionate about imparting knowledge to others, and have the ability to explain highly complex technical concepts clearly and concisely. 

If this sounds like you, we are looking for highly motivated individuals interested in making a significant contribution to Starburst and our customers.


  • Become Starburst SME, maintaining product and market knowledge, and understanding how Starburst is used by customers.
  • Scope, co-develop, and deliver compelling technical learning paths to internal and external audiences across various delivery channels; including live, instructor-led (ensuring content is “remote-friendly” and facilitates virtual learning), and self-paced, digital training.
  • Design and implement skills assessments, which may include high-stakes certification exams, in collaboration with internal SMEs.
  • Bring new content to market through material review process, alpha/beta courses, and train-the-trainer sessions as needed.
  • Engage with customers, sales, internal SMEs to help position appropriate training plans, and/or identify requirements for customized deliveries.
  • Liaise with Product Management and Information Engineering/Documentation teams to ensure critical new features and updates are embedded in enablement content in a timely manner.
  • Support content development standards, processes, and platforms to facilitate efficiencies across the team, and organization.
  • Travel up to 50% of time once it is determined safe to do so.


  • Professional experience developing and delivering highly technical courseware designed to facilitate positive customer outcomes
  • Excellent presentation and communication skills, strong eye for design, and tireless in your efforts to improve how content is delivered to customers
  • Experience with SQL, including complex workloads
  • Data Warehousing/Database domain experience
  • Proven ability to quickly learn new technologies and concepts
  • Track record of delivering results in fast-paced, start-up, remote work environment

The ideal candidate will have significant recent experience with:

  • Data Analytics
  • “Big Data” (Hadoop, HDFS, data lakes, Spark, Hive, distributed systems and storage)
  • Database and Data Warehouse usage and concepts (Oracle, Teradata, Snowflake,..)

Experience or familiarity with:

  • Cloud Technologies (AWS, Azure, GCP, OpenShift)
  • Analyzing code and troubleshooting complex issues
  • Unix/Linux CLI interactions
  • SaaS 
  • ETL Pipeline tools
  • Open Source Technologies
  • Adult learning principles and curriculum design methodologies

Exposure to:

  • Kubernetes/Docker
  • BI and Data Exploration Tools (Tableau, ThoughtSpot, PowerBI…)
  • Authentication (LDAP, Kerberos)
  • Authorization technologies
  • Learning Management Systems

Bonus Points:

  • Fluency in second language (English proficiency required)
  • Systems integrations and APIs
  • GitHub, Jira, Confluence
  • Python, Java, Bash, plain text markup languages, scripting languages, XML


At Starburst, we’re constantly striving towards building a place where people come first by creating an environment of transparency, honesty, and respect. We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, access to quality and affordable insurance, and flexible and generous paid time off to start a family, travel, or just relax! 

Headquartered in Boston MA with offices in Warsaw and London and employees across Europe and the Americas, we are committed to hiring where the talent is.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Trino (formerly PrestoSQL)Databases
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen


We are headquartered in Boston, one of the top cities for tech startups, but we’re truly remote-friendly and are hiring globally!

An Insider's view of Starburst

What’s the vibe like in the office?

Now that things are slowly opening up, the vibe in the office is full of energy and excitement! Our employees are thrilled to finally be meeting face-to-face after a long stint of virtual meetings.


Executive Assistant

How do you collaborate with other teams in the company?

The great thing about being on the marketing team is that we get to support all the other teams at Starburst by promoting their work and giving them the exposure and awareness they need to bring their projects to life.


Content Marketing Specialist

How has your career grown since starting at the company?

Working at Starburst has allowed me to take on new and very different challenges in event marketing, especially with the world coming to a close due to covid, Starburst really allowed me to get creative with our virtual events!


Director, Events Marketing

How do you empower your team to be more creative?

Autonomy, risk taking, ownership, and space to experiment are core ingredients of a creative culture. There is often a natural tension between the daily operation of a business and the process of creation. So it’s my job to infuse these elements into our daily operations and behaviours as a team.


Vice President, Customer Success

What makes someone successful on your team?

We’re such a hyper growth company that we often say that we’re building the airplane as we’re flying it! This requires employees to be able to think quickly, innovate, and problem solve throughout the day. We refer to this as Start-up DNA and that’s what makes someone successful on the team. No one gets bored here- that’s for sure!


Head of People

What are Starburst Perks + Benefits

Starburst Benefits Overview

Benefits & Perks (US only)

Medical, Dental and Vision Insurance covered at 80% or more
Disability and Life Insurance provided for free but you can buy more if you want to
Unlimited PTO
Flexible Work Environment - heck, it’s COVID, we’re all being flexible and we’ll continue to be as the world continues to evolve
Free money to use at our online swag store
Invites to some of the strangest and most awesome company events

Volunteer in local community
Partners with Nonprofits
Starburst partners with Resilient Coders and YUPRO.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Customized development tracks
Paid industry certifications
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