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Director/Manager of Web Development

| Somerville

The Role

We are looking for a highly-motivated Web Development Manager or Director with the skills to solve complex technical escalations and the passion to coach and grow our technical delivery team. Reporting to the VP of Delivery, you will manage a team of 15, including managers and technical leads, experienced front-end and back-end developers, as well as testers and systems engineers. Leveraging your extensive experience in development, testing, dev-ops, site performance, and monitoring, you’ll be accountable for enhancing the methodology and process for your teams. Your leadership will continue enabling our team to build and improve a best-in-class suite of healthcare websites.

In this role you will:

Manage and grow our technology team:

  • Successfully lead, motivate, and retain first-class technologists, helping them to plan out and achieve the next steps in their career.
  • Be a trusted mentor, adapting your managerial style to be a technical expert or motivational coach based on the needs of each situation.
  • Have a results-oriented focus, encouraging team members to set and track goals for themselves.
  • Collaborate with client delivery teams to ensure alignment on methodology, best practices, and process as well as delivery estimates and proposed schedules.

Solve complex issues:

  • Roll up your sleeves to help the team solve complex problems on a variety of issues from production performance and hosting, to new feature architecture and contract terms.
  • Serve as a client escalation point, providing business level explanations to complex technical questions and issues.
  • Solve internal delivery issues with a root-cause view, helping others understand how to prevent similar issues in the future.

Advance our practice:

  • Develop, maintain, and handle change management for processes, methodology, and tools for technology that are efficient, consistent, and innovative.
  • Monitor process and technology changes for adherence and applicability across the various delivery teams.
  • Identify opportunities to enable faster cycles to production and higher quality releases for our clients and services.
  • Lead and inspire exceptional delivery, ensuring projects are delivered on time, within budget, and with high quality.
  • Forecast technology resource needs based on client project demands and internal development needs, and staff the team accordingly.
  • Establish and report appropriate metrics for the development and testing to ensure quality, efficiency, and productivity as well as profitability and utilization.

The Fit

The job is just right if you have:

  • A completed bachelor’s degree, preferably in computer science, engineering or another relevant area and a background in web development.
  • 2-3 years’ experience in a .NET enterprise CMS such as Sitecore, Sitefinity, or similar.
  • 6+ years of software development experience using Microsoft .NET / C#, MVC, SQL Server, Visual Studio, and web services.
  • 2+ years’ experience successfully leading a development or engineering team with a hands-on, motivational approach to managing. 
  • Superior analytical and evaluative skills with a passion for being a hands-on problems-solver who wears multiple hats.
  • Strong communication skills with both internal technology teams and non-technical client partners.
  • In depth experience in enterprise-class web development, performance improvement, and deployment projects.
  • Experience supporting many clients, both external and internal, simultaneously with a track record of setting and managing priorities judiciously.
  • The ability to present ideas in a collaborative, business-friendly way, achieving buy-in and inviting input.
  • An innate curiosity and drive to track relevant industry trends and a history of implementing tools that benefit both internal teams and clients.

What You'll Be Working With:

  • Our technologies: .NET, PHP, Sitecore, Drupal, Bootstrap
  • Hosting: Azure (some Rackspace, AWS)
  • Configuration management: TeamCity, Octopus
  • Monitoring: New Relic
  • Our team of passionate, curious, innovative professionals

What We Can Offer You

  • Fifteen vacation, five sick, and three paid personal days, plus nine company holidays and additional time off as needed.
  • Healthcare, Dental and Vision coverage as outlined in the company benefits overview.
  • 401(k) plan options and matching.
  • Short Term Disability Insurance, Long Term Disability Insurance, and Life Insurance.
  • Flex spending account for out-of-pocket medical expenses.
  • Dedicated budget for individual and team training and education purposes.
  • Company sponsored charity opportunities.
  • Seriously awesome people to work with and an employee happiness budget.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • vue.jsLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SymfonyFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • DrupalCMS
    • SitecoreCMS
    • SalesforceCRM
    • MailChimpEmail


We're in the middle of great restaurants and shopping in Somerville's Assembly Row, right off the orange line!

An Insider's view of MedTouch

How would you describe the company’s work-life balance?

This job has not only allowed me to grow my career but has allowed me to be a great parent as well. I can be there for my children and still be a success!


Account Director

How do you collaborate with other teams in the company?

Collaboration is in it’s greatest form during our thorough client roadmapping process. It involves every team member working together to create realistic project scope and estimates.


Senior User Interface Developer

How has your career grown since starting at the company?

When I started with MedTouch 5 years ago, I had no software or healthcare experience. In my time here, I’ve been able to pursue my technical interests on three different teams! Thanks to the support of my knowledgeable co-workers, I’ve become well-versed in all aspects of our industry and can better help our clients achieve their project goals.


Manager of Delivery

How do you make yourself accessible to the rest of the team?

My goal is to provide insight & help my team process through issues that arise. This enables each person to own the solution, while also empowering them to be more confident handling similar client matters moving forward. Being an available resource for the team rather than simply providing the “right” answer makes us a stronger team together.


Vice President of Client Services

What’s the vibe like in the office?

You can tell how devoted every team member is to the mission. My teammates are excellent examples of what “go-getters” and self-initiators are and they can be utmost professionals as well as creative and fun to work with


Account Director

What are MedTouch Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $500-$1,500 annually for continuing education.

Additional Perks + Benefits

Our employees also enjoy exclusive discounts to many of the shops and restaurants in Assembly Row!

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