Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Boston, MA
Hybrid

Director of Software Engineering, Pick Planning Technology

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Our Opportunity:

If you are passionate about building industry leading fulfillment technology in the pet industry, come join us!

Chewy is looking for a Director of Software Engineering, Pick Planning to join our Fulfillment Technology team in Boston, MA. 

We are seeking an executive leader who excels from strategy to tactical implementation of Fulfillment technology, can lead a team high bar technical resources, and is passionate about solving complex problems for internal and external customers.

As a single threaded owner, you will have end to end ownership of Chewy’s pick planning systems that optimize the execution of customer orders in our Fulfillment Centers to achieve ‘best in show’ delivery experience.  A successful leader would have great technical acumen, deep understanding of Fulfillment and optimization, experience developing systems that scale and be comfortable in dealing with ambiguity. Strong communication skills are required as you will be working closely with senior executives in influencing and establishing the roadmap for future evolution of our systems.

You will lead a diverse team of Research/Data Scientists, SDMs, TPMs, and Engineers who are passionate about making Chewy the ecommerce platform for all pet parents. With high business growth every year, you will lead the team to scale and develop solutions that accelerate achieving business plans.

What You’ll Do:

  • Develop and implement the long-term strategy and vision for scaling the Pick Planning systems to support the business growth and vision
  • Develop and operationalize analytical and science-based tools/models iteratively to support growing business use cases and complexity
  • Develop and deliver on key performance indicators for on-time-shipping and variable costs
  • Recruit, hire, and mentor exceptional Research, Data Science, and Engineering Talent
  • Build a world-class Planning and Optimization platform that is powered by sound Data Science models
  • Build out the Pick Optimization tool suite to proactively provide Fulfillment business stakeholders best practices and solutions
  • Champion innovation to simplify current solutions and methodologies, while accelerating time to market
  • Raise the bar on Service Levels and Customer Experience
  • Be a thought leader and contribute to the product and technical vision for Fulfillment Technology at Chewy
  • Communicate strategy and status to senior executives and partners/stakeholders across Chewy
  • Bring industry leading insights to inform the future roadmap of Fulfillment systems

 What You'll Need:

  • A Bachelor's Degree in Computer Science, Engineering or a related field
  • 7+ years of experience on architecting fault tolerant, high scale distributed systems in retail or ecommerce industry
  • 5+ years of experience managing Engineering teams at scale
  • 3+ years of experience managing Research Science, Data Science/Machine Learning teams
  • Demonstrated ability to formulate data driven decisions that lead to results
  • Demonstrated ability to conceptualize, manage, and prioritize multiple projects
  • Demonstrated ability to build high performing teams
  • Fulfillment Experience
  • Travel may be required

Bonus:

  • Advanced Degree in Computer Science, Engineering, Mathematics, or related field with a minimum of 7 years of relevant software development and engineering management experience

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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