Director, Information Technology

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First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 

Caring – We care about doing the right thing, in the right way, every time. 

Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.

Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 

Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.

Here’s what that would mean for you in this role. 

Caring

  • You’ll contribute to the Kyruus mission by establishing and maintaining our internal information technology vision, strategy, and programs to meet business needs. You’ll be responsible for the execution of the strategy, policies, standards, and management practices that ensure that our corporate information assets and technologies are adequately protected across the entire organization and are aligned with specific business-driven risk appetites and profiles. You’ll be integral to the entire organization by through providing and sustaining thoughtful leadership for Kyruus, information technology initiatives and security program and establishing and cultivating relationships within Kyruuvianss to understand each department’s unique needs to empower the information technology team to can best design and support secure solutions for user enablement. 

Ownership

  • You’ll provide leadership in the development and implementation of a complete information technology security program for Kyruus, overseeing and working closely with our cross-functional Risk & Information Security Team. The security program will encompass the protection of data and technology assets internal to Kyruus as well as with third party vendors and services providers.
  • You’ll own responding to the technical needs of the business, answering HelpDesk tickets and analyzing business workflows and architecting appropriate and best possible solutions. 
  • You’ll contribute to the development, implementation, and maintenance of policies, standards, and procedures across the organization to reduce information and information technology risk. These policies, standards, and procedures will include security access and controls, data management, incident handling and response, and endpoint lifecycle and hardening. You’ll manage quarterly audits of systems and services in compliance with those policies, standards, and procedures.
  • You’ll work with business/application decision makers to provide analysis of new business/application solutions during the acquisition process. You’ll provide input to decision makers related to security measures, including documenting risks, as well as assist with the contracting and implementation processes. You will work with business owners to conduct annual audits of vendors, according to policy and standards. 
  • You’ll implement new technologies and deploy new hardware and software across the organization; including license management cost management, user management, as well as on-boarding training and for continuous application adoption. 
  • You’ll oversee technology dependencies outside of your direct organizational control, including reviewing contracts and the creation of alternatives for managing risk. 
  • You’ll develop training materials and communications to educate all Kyruuvians on matters of information security and help embed security awareness into their daily lives.
  • You’ll own information technology tasks if there’s an office move and all the architecture of office technologies. 
  • You’ll periodically assist with Salesforce administration and vendor management. 
  • You’ll report to the Senior Vice President, People in the Technical Operations department within the General & Administrative Division. 

Respect: How You'll Use Your Professional Skills

  • You’ll use your 7+ years of experience in a technical operations and leadership role to:
  • Respond accurately and professionally to the needs of the business and other user’s within the organization. 
  • Successfully and effectively recruit for technical positions within your team and plan for new team resources when required. 
  • Provide guidance on departmental and cross-department objectives and initiatives.
  • Remain comfortable and confident in an ambiguous situation. 
  • Extend and position the IT department as a strategic business partner to the Kyruus team rather than localized support and/or service.

Empowerment: How You'll Know You're Succeeding

  • You’re able to juggle and execute many different tasks well, delegate work efficiently, and manage your team’s performance conscientiously. 
  • You’re incredibly focused on training and teaching others about different situations or issues as they arise, while being very responsive to requests and delivery excellent work with patience and kindness. 
  • You’re solutions oriented when working with the information technology team, coworkers in other departments, and vendors. 
  • You’ll be able to leverage excellent written and communication skills to get cross-functional and executive alignment on your initiatives.
  • You’ll become a trusted partner for the organization with respect to technical operations, both internally as it relates to employees and externally with prospects, customers, and partners.
  • You monitor the external threat environment for emerging threats, and revise the overall risk profile accordingly, advising relevant stakeholders on recommended courses of action.
  • Where You’ll Go From Here

  • Kyruuvians in the Director, Information Technology role can move in a more linear career path to a Senior Director, Information Technology. Depending on interest, experience, and performance, there is also an opportunity to expand scope to build expertise and focus on information security and progress to a Director, Corporate Security or other information security-focused career path.
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us. 

Equal Opportunity Employer

Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • LookerAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Our Boston office is located in the heart of the city, surrounded by restaurants, shops, and tourist attractions!

An Insider's view of Kyruus Health

How would you describe the company’s work-life balance?

Kyruus encourages an exceptional work life balance. Unlimited PTO is just the beginning. Managers and coworkers encourage you to take time off and fully disconnect from work, jumping in to assist wherever they can. My favorite thing is that employees are allowed to interpret "remote first environment" on their own terms

Akieva

Total Rewards Associate II

How do you collaborate with other teams in the company?

My team collaborates with many other departments at Kyruus. We work with Product during the scoping phases of the development cycle, we work with Implementation during deployment, and we work closely with Engineering after Go-Live. We depend on these collaborations, and more, in order to provide the best possible experience to our customer

Ken

Senior Director, Customer Support

What are some things you learned at the company?

Kyruus has taught me things both in my personal & professional life. Professionally, I’ve learned how to adapt & succeed in a fast-paced environment that is constantly changing. Personally, I’ve learned that the people and company I work for matters. I can do accounting anywhere—it’s the people I work with and the culture that makes me love my job

Lauren

Senior Accountant

How do you empower your team to be more creative?

We talk a lot about thinking out of the box and putting our business hats on. I truly see the People team in service of the business but an integral part of the success of the business. Creativity and innovation aren't just reserved for engineers and marketers, the more creative we are in the People space, the more engaged our employees are

Paige

Chief People Officer

What projects are you most excited about?

My team is currently working on a project that will allow patients to check themselves in to their appointment without needing a staff member. I'm excited to continue to iterate on this because it will free up time for the front desk staff, shorten lines at the practice, and benefit the patient to easily check themselves in on their own device

Marguerite

Senior Product Manager

What are Kyruus Health Perks + Benefits

Kyruus Health Benefits Overview

At Kyruus Health, we prize health above all else. That’s why we’ve designed a comprehensive wellness and benefits package to help ensure that you’re always feeling fully covered, engaged, and supported, while you work to build your dream career with us.

Unlimited PTO- We are committed to flexibility and empowering employees to do work that matters in a way that works for them. Our unlimited PTO policy is anchored on that flexibility – encouraging employees to take time off for what’s important to them, in addition to the many company holidays we celebrate.

Quarterly Recharge day with $25 to get reimbursed

Health Benefits- Our health, dental, and vision plans are designed to allow employees the opportunity to choose options that work best for themselves and their families.

Wellness Program- We offer employees a lifestyle stipend of $2,000 per year to help them be well. This is designed for Kyruus Health to offset the cost for items, experiences, or home expenses that enhance team members’ well-being.

Parental Leave- We care about creating the time you need to bond for any team members at Kyruus Health growing their families. We offer 8 weeks of fully paid leave to all parents. Birthing parents are also eligible for additional time and coverage through our Short-Term Disability plan.

Home Office- In addition to a laptop, we also provide you with $750 to get the additional equipment you need and add an ongoing amount of $1,200 to your salary to cover remote work costs.

Employee Groups (PiM)- People in Motion (PiM) is our employee advocacy and improvement program. These cross-functional groups are comprised of employees, with an executive sponsor, who contribute ideas and drive action towards focused areas of improvement across the employee experience.

401(k) Program- Employees have the option to begin contributing to their accounts on their first day of employment and we offer an employer match of up to $1,500 per calendar year for all employees who enroll.

Equity- Every new employee receives an equity grant when hired and has the opportunity to grow their ownership throughout their tenure.

Culture
Team based strategic planning
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

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