Director of Information Security at Hopper

| Greater Boston Area
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At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.
Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015. 
Take off with us!
As Director of Information Security, you will lead Hopper's security, data privacy and compliance initiatives in Hopper's B2B partnerships group. This role represents a key leadership position responsible for safeguarding Hoppers's data to the highest standards, assuring the trust of our customers and partners. As a leadership position at Hopper, the candidate will also champion our leadership principles as we continue to diversify and scale the business.


  • Direct and coordinate implementation of security and compliance requirements across IT, Engineering, and Facilities teams
  • Provide leadership and serve as primary domain knowledge expert in Security, spanning Security Management, Security Architecture, Security Analysis, Security Operations and Security Engineering
  • Serve as the key interface with internal and external auditors for security compliance related activities
  • Participate as a member of the Engineering leadership team in governance of Hopper's information security strategies
  • Evaluate and manage outside consultants and vendors to support internal security capabilities
  • Lead strategic information security planning to achieve business goals by prioritizing defensive initiatives and coordinating the evaluation, deployment, and operation of information security technologies
  • Collaborate with Engineering leadership to build alignment between security and application architectures
  • Develop, implement, maintain, and oversee enforcement of policies, procedures, and associated plans for information system security administration and user system access based on industry-standard best practices.
  • Develop effective relationships across the company to reinforce cybersecurity compliance.
  • Ensure that effective disaster recovery policies and standards are in place and maintained.
  • Provide leadership coaching to more junior members of Hopper and be a voice of our leadership principles


  • Technical Degree(s) in computer science, engineering or a related field
  • CISSP certification, CISM is a plus
  • Up-to-date knowledge of global regulatory issues and trends in IT Security and Data Privacy
  • Strong understanding of IT Security metrics
  • Experience with creating a complete set of IT Security and Data Privacy policies, processes and procedures
  • Excellent understanding of appropriate IT controls as well as IT audit approaches
  • Excellent understanding of current technologies and approaches to ensure IT Security and protect data leveraging cloud and mobile technologies
  • Experience with one or more public cloud platforms (AWS, GCP)
  • Demonstrated expertise securing public cloud accounts, ideally in a hybrid-cloud model
  • Experience with DevOps and/or Site Reliability Engineering
  • Worked in Agile delivery teams and environment
  • Held leadership roles
  • Built diverse teams of exceptional individuals
  • Excellent writing skills and the ability to use influence as effectively as direct control
  • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
  • A strong focus on doing what is right for the customer and the company
  • A collaborative nature, working with diverse teams, from business leaders to individual contributors
  • Experience creating automated solutions & eagerness to automate
  • Experience in Financial Services, Travel or Mobile is a plus

Well-funded and proven startup with large ambitions, competitive salary and stock options
Dynamic and entrepreneurial team where pushing limits is everyday business
100% employer paid medical, dental, vision, disability and life insurance plans
Access to a 401k (US) or Retirement Savings Plan (Canada)

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases


Boston, MA

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

We take food seriously
Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

Learn something new
At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

Be yourself
Casual work environment, loft-like workspaces, slack channels for every interest group

Take off
Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

Partners with Nonprofits
Friends outside of work
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 1 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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