Toast
We power successful restaurants.
Boston, MA

Director, Hardware Engineering

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is scaling rapidly and with that growth comes exciting challenges in how we evolve our hardware devices to provide platforms that are reliable, easy to use and improve the overall experience in a restaurant. This role will be accountable, in partnership with Product Management, for defining hardware product directions through technical insight and contribute to the technical roadmap for the evolution of Toast’s hardware platforms.

About this roll* (Responsibilities)

As Director of this organization, you will be responsible for development of hardware platforms and growing a team of Toast engineers.

  • Drive delivery of business outcomes across multiple teams, including planning and execution
  • Enable and mentor engineers on your team to do the best work they can and reward their performance
  • Establish strong working relationships with peer infrastructure and product teams
  • Influence architecture decisions in your team and more broadly across Toast to optimize product development efficiency
  • Grow the organization through hiring and creating professional growth opportunities for the members of your team

You will grow the skills of your team over time. You will find creative ways to help your team become more effective & efficient and connect your teams’ work to Toast’s broader mission. You need to be passionate about the customer’s experience and will work closely with product & design counterparts to validate and deliver world class products to our customers. On a given day, you might be reviewing designs, coordinating discussions between partner teams, and collaborating on roadmaps with architectural and product stakeholders.

We are expanding the hardware team and looking for a leader to help manage it. In pursuit of greater efficiency, this team will:

  • Manage a remotely located hardware team and achieve greater productivity.
  • Partner with other product teams to ensure designs that meet the needs of our customers.
  • Help develop and evolve the hardware development process as Toast continues to grow.
  • Create a culture of collaboration with other teams at Toast.
  • With Product Management partners, establish product requirements for next generation products.

Do you have the right ingredients*? (Requirements)

  • You are respectful, empathetic, and humble
  • Multiple years of experience managing engineering teams, preferably ones focused on Mechanical and Electrical product development.
  • Strong understanding of hardware product development processes, from design, prototyping, production and post production quality support
  • A bias towards action, with the ability to balance between getting things done and making things perfect
  • Experience in a rapidly growing business; and identifying needed changes as the business evolves over time.  
  • In depth knowledge of mechanical and electrical engineering principles specifically related to products like Android devices.
  • A good working knowledge of Android Software.
  • Passion for making your peers more productive and efficient
  • Experience working with remote teams residing in multiple time zones.
  • Experience with building strategic partnerships and working day to day with suppliers located is different countries, particularly in Asia.

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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