InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA
Hybrid

Cloud Systems Engineer

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Overview

This ever-evolving internal role will support the on-going operation and improvement of critical systems in our hosted private cloud environment, as well as the addition of public cloud services.  Reporting to the Director of Technical Services, this position requires a highly motivated and engaged high achiever who can bring a solid foundation to the role, while quickly acquiring and applying new technologies.  This position is best suited to a hands-on contributor who thrives in a fast-paced environment and is energized by new technical challenges.

 

The ideal candidate will help the hosting team to move forward with efforts related to automation, process improvement, and delivery of continuous service improvement for our internal and external customers.  

Responsibilities

  • Ensure the timely and accurate delivery of hosted customer infrastructure.
  • Respond to incidents and service requests affecting hosted environments.
  • Deploy and maintain our cloud environment, with insight into hardware, virtualization, and operating system (primarily Linux).
  • Complete traditional Unix Administration tasks quickly and competently.
  • Participate in deployment of custom hosted enviro from architecture to delivery for custom hosted environments.
  • Support SAN and VMware environments.
  • Maintain scripts/utilities for process automation.

Qualifications

  • Minimum of 2-4 years experience administering UNIX systems, including installation, troubleshooting, and upgrades
  • Experience maintaining UNIX-based systems
  • Shell scripting and/or Perl experience
  • Passion for automation and workflow improvement
  • Focus on meeting project and SLA commitments
  • Strong knowledge of standard UNIX subsystems such as printing, Sendmail, DNS, and NFS. Installation experience with Sendmail, Postfix, and/or DNS strongly desired. 
  • Experience working in a software development environment with many Unix/Linux variants
  • Ability to work within a clear change management process
  • Broad troubleshooting experience
  • Apache web server build and deployment a key skill - client certificate experience desired
  • Proven problem-solving and technical support skills
  • Extremely high accuracy and attention to detail
  • Occasional weekend and/or evening work when dealing with critical system upgrades or problem resolution. Ability to carry pager on a rotating basis required (compensation provided).

Desirable

  • Hands-on experience with SAN storage - setup and troubleshooting exposure (Pure/EMC/other)
  • Enterprise backup technology knowledge (Veeam/Networker)
  • VMware experience/exposure (VM creation and configuration, VCenter installation/upgrade, VRealize automation)
  • Experience delivering hosted systems
  • Automation/DevOps experience
  • Monitoring and alerting system experience (Nagios, VRA, etc.)
  • Experience deploying multi-tiered environments on AWS/other public clouds
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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Disability, Mental Health, and NeuroDiversity Resource Group, BIPOC Resource Group, Women's Resource Group, LGBTQIA+ Resource Group.
Hiring practices that promote diversity
Diversity recruitment program
Active sponsors of MIT Office of Minority Education, Harvard Black Students Association, sponsoring the Tufts Women in Technology Events, Top 50 Best Employers at Anita B/Grace Hopper
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Offered for employees and dependents.
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA offered
Life insurance
Pet insurance
Wellness programs
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Mental health benefits
EAP offered
Financial & Retirement
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
We offer dependent care FSA
Generous parental leave
Family medical leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Parking Garage (daily/monthly rates), Electric Vehicle Charging Stations, Secured Bicycle Parking, MBTA Pass Program, Free Annual Blue Bikes Membership
Company-sponsored outings
InterSystems hosts regular company events and outings. Recent events include a company ski trip, New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Free daily meals
Some meals provided
Onsite office parking
InterSystems' commuter benefits include Monthly Parking at One Memorial Drive and a Parking FSA. A Transit Parking FSA allows you to set aside pre-tax dollars for qualified expenses.
Relocation assistance
InterSystems provides relocation benefits dependent upon meeting qualifications as specified in our company policy. Benefits can range from temporary housing, travel expenses, or monetary stipends.
Fitness stipend
If employees are enrolled in our insurance there is a $150 fitness reimbursement stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Paid industry certifications

Additional Perks + Benefits

In addition to all of the perks/benefits listed above, we also offer identity theft protection and 24/7 worldwide travel assistance if employees are traveling 100 miles from home

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