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At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
At Hi Marley, we’re growing fast and committed to building a People Team that drives business success while fostering a culture where everyone can thrive. As the Director, People and Business Partnering, you’ll lead and shape our HR Business Partner function, working closely with leaders and employees to align people strategies with business goals. We thrive on teamwork and shared enthusiasm, which is why this role involves joining us in the office for two days each week.
What You’ll Do:
- Serve as a strategic advisor and hands-on partner to leaders, providing guidance on organizational design, workforce planning, talent management, and employee relations.
- Use people metrics to drive talent decisions that improve engagement, retention, and performance.
- Partner with business leaders to design and execute initiatives that empower inclusive, high-performing teams while driving alignment, accountability, and growth.
- Lead organizational design efforts to ensure clear roles, scalable structures, and career development opportunities.
- Champion Hi Marley’s culture by driving people programs that enhance the employee experience and addressing employee relations with fairness and empathy.
- This role offers the opportunity to build and lead the HRBP function, directly impacting the growth and success of Hi Marley’s people and business, while helping to establish core leadership expectations that promote equity, alignment, performance, and engagement across teams.
What We’re Looking For:
- Bachelor’s degree or equivalent experience; advanced degree preferred.
- Significant experience in HR business partnering roles, especially in fast-growing or evolving organizations.
- Proven ability to balance strategic vision with hands-on execution in HRBP functions.
- Strong leadership, communication, and influence skills across all levels of the organization.
- Experience leading change management and driving organizational effectiveness.
- Expertise in using data and people analytics to inform decisions and shape strategies.
- Commitment to building inclusive, people-first environments and managing complex employee relations.
- Background in high-growth or start-up environments with demonstrated ability to scale HR operations.
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Hi Marley Boston, Massachusetts, USA Office
10 Post Office Square, Boston, MA, United States, 02109
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