Mabl is strategically positioned in the new frontier of intelligent software engineering tools. Specifically, the mabl team is on a mission to build the easiest low-code test automation solution on the market. We have hundreds of customers globally, revenue more than doubled in 2021, and we're on track to achieve similar results in 2022. We recently raised our $40M Series C round of funding providing us long term financial stability. While we are growing quickly, we also believe strongly in the value of culture (e.g. 94% of our employees rated mabl favorably in terms of work/life balance!).

We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every employee feels empowered. mabl was also named a Best Place to Work for 3 years in a row and a Best Paying Company by Builtin Boston.

The Role

mabl’s mission is to enable software teams to rapidly deliver high-quality products to their users. The company’s first product makes it easy for anyone to create, run, and maintain automated end-to-end tests for their web sites and applications. Bringing this power and simplicity to millions of people around the world presents an incredible opportunity for our entire team and an exceptionally intriguing one from a design perspective. mabl’s UX has become a differentiator in the market, helping us create a loyal customer base, expand accounts and win new business. Our customers rave at our platform's ease of use and simple setup experience.

Why we need you

This is your chance to work with a team that values user experience deeply. At mabl, you’ll have the opportunity to work across research, strategy, design, and validation of problems that are central to the company’s mission. Over the next year we are taking mabl’s experience to the next level, to innovate beyond product-market fit. This is a challenging initiative, requiring us to deliver incremental improvements to the core product while also extending mabl's intelligence and ease of use to solve new problems for customers.

You will be a key part of this effort, leveraging your strengths and picking up new skills along the way. You’ll work with a smart and high performing product team that knows how to deliver software. mabl has a supportive environment with lots of room for personal and professional growth. We are a culture of result-oriented collaborators with a genuine desire to support each other and our users. Join us in continuing to build a team and product that makes us love our jobs.

What you'll do

• Be part of a cross-functional squad to define, design, and deliver features that focus on bringing value to our users
• Focus your work based on the task at hand; research, strategy, ideation, information architecture, interaction design, prototyping, visual design, or usability testing
• Break down design visions into incremental improvements that can be delivered smoothly with little disruption to the product team and our customers
• Identify and work on projects that help the entire product team achieve better product experience and design consistency
• Shape and define our design language and design system alongside our UX Lead

What you'll bring to the table

• 5+ years of professional experience in a similar role
• You are passionate about understanding people’s point of view, solving problems, and your work is anchored in user research
• You have a strong foundation in design, with a finger on the pulse for trends in typography, esthetics, color, imagery, and iconography
• You design for everyone, understand ADA compliance, and promote an accessibility mindset
• You recognize when discovery, research, strategy, etc. are needed to understand user goals and negotiate longer lead-time before code is written to achieve valuable results
• You believe that user research, user feedback, and usage data are critical metrics to the design process and incorporate them into your work
• You have experience collaborating with diverse squads to focus on delivering goal oriented solutions 
• You have experience working on complex applications and SaaS products
• You understand the software development lifecycle and QA testing
• You are comfortable with ambiguity and know how to fill in the blanks
• You bring fundamental ideas to the table and inspire others to see your vision for an evolving SaaS product that is focused on delivering results
• You’ve refactored or redesigned aspects of a product, based on user goals, and rolled out large changes incrementally

Working at mabl:

- We embrace hybrid and remote work in and outside of the US! We have nearly 100 mablers spread across the world, currently in 6 countries, 4 continents, and 13 states. 

- We bring everyone together annually to foster lasting personal relationships and encourage mablers to visit our Boston office whenever they can.

- Our focus on Diversity, Equity, and Inclusion has grown from a small team of 6 people to now over 15 people driving budgeted initiatives across all facets of the company including recruiting, onboarding, education, and celebrations.

- We're proud to have won 10 awards since 2021 recognizing not only our product, but our culture and extreme focus on customer satisfaction. 

- We may be a small company, but we invest significantly in benefits and perks including generous parental leave, rich health benefits, a transportation benefit, and an employee collaboration perk. 

- We value our employees and show our appreciation through rewards and recognition programs, including mabl Kudos and our annual Founders Award!

About Us

mabl is the enterprise SaaS leader of intelligent, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Charles Schwab, jetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.