UI/UX Designer at Agero

| Greater Boston Area
!Sorry, this job was removed at 5:03 p.m. (EST) on Monday, January 6, 2020
Apply now

We’re looking for an experienced UI/UX Designer to join our talented Design Team located in Medford, MA.

ABOUT YOU

You want to make an impact

You’ll have tremendous impact on the product and be able see iterations of your design improve the end user’s experiences over time.

You enjoy a challenge

You love solving problems, understanding user needs, and data driven design. Inquisitive and focused, you see every challenge as an opportunity.

You are adaptable

On top of making an impact, you are able to adapt and pivot to an everchanging industry and can see the new challenges and opportunities that can arise.

What You’ll Be Doing

  • Working closely with cross-functional teams (design, product, engineering, and QA) to design, test, refine and implement compelling user experiences, ensuring alignment with the overall design and product strategy.
  • Displaying curiosity and eagerness to understand the needs of our end users and learn the technical landscape of the Agero and Swoop systems. You will assist in identifying opportunities and delivering the best UX design possible. 
  • Rapidly iterating on design interactions and exhibiting pixel-perfect attention to detail when designing. You have an awareness of when is the right time to deliver the best experience possible vs steady iteration.
  • Collaborating effectively with teammates over distance, understanding and adapting to what it takes for a distributed team to be aligned and effective.
  • You will be the empathetic voice for our different users, each of whom have unique needs. You strive to design the best solution, always keeping the end user in mind.

 Skills & Experience

  • 2+ years full-time work experience. Online portfolio of work samples demonstrating relevant design experience.
  • Extremely high-quality creative with an expert eye for details
  • Design work has tremendous visual design polish. You are skilled at telling stories through design.
  • Exceptional written, oral communication, and presentation skills. Excellent ability to explain design decisions and process.
  • Experience working with product managers and developers in the Agile process
  • Flexible and able to succeed within an open and collaborative peer environment. Comfortable managing shifts in priorities as needed. Ability to manage multiple projects and be self-directed. Organized.
  • Experience working with B2B or SaaS products, a plus and not required.

REQUIRED: Online portfolio displaying UI visual design examples (web/mobile work) as well as examples of user experience design process/thinking.

About Swoop

Swoop, along with our parent company, Agero, has set out to redefine the roadside assistance experience by offering real time transparency, unmatched scale and seamless integration with most of the major automotive and insurance brands. Combined, we protect over 125 million drivers and are making the roads safer by using the best technologies, customer service and partnerships with companies like Lyft.

About Agero

Agero’s mission is to safeguard consumers on the road through a unique combination of platform intelligence and human powered solutions, strengthening our clients’ relationships with their drivers. We are a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. The company protects 100+ million vehicles in partnership with leading automobile manufacturers, insurance carriers and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to more than 12 million requests annually for assistance. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.

 

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.




Read Full Job Description
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Constant ContactEmail

Location

We're located in thriving Medford, MA, a short distance from the MBTA with close access to I-93, restaurants, bars, shops and downtown Boston.

An Insider's view of Agero

What projects are you most excited about?

“We're passionate about making the roads safer with our Driver360 mobile platform. We’ve developed crash detection technology that helps people when they're most in need, and we're using billions of miles of driving data to study crash risk factors and find ways to help people avoid crashing in the first place.”

Michael

Sr Data Scientist, Business Intelligence

How does the company support your career growth?

Agero has provided me the opportunity to work on a number of different strategic, cross-functional projects.

Ashley

Manager, HR Initiatives

What's the biggest problem your team is solving?

Our Engineering/IT teams are moving to the Amazon AWS cloud, which involves a lift/shift for some applications as well as rewriting other applications to be more micro service orientated. This effort is a huge transformation which includes new roles, training and re-thinking how IT operates as a cloud service organization.

Karen

Director, DevOps

What are Agero Perks + Benefits

Agero Benefits Overview

Agero is focused on providing a resource rich, creative environment driven by exciting work as well as a multitude of opportunities to accelerate your technology career. In support of this mission, we offer a wide range of benefits to include:

- Flexible time off policy
- Rich opportunities to volunteer and give back to our surrounding community through groups such as "read to a Child" and the Mystic Rivershed Cleanup organization.
- Tuition reimbursement
- A robust game and entertainment room complete with the latest and greatest gaming systems
- Weekly happy hours
- Robust internal career development programs designed to support the growth of each employees career
- World class onsite gym complete with spinning, yoga and much more!

Culture
Volunteer in local community
Read to a Child, Mystic Rivershed Clean up.
Eat lunch together
Intracompany committees
You will have the opportunity to help with: identifying the latest additions for our game rooms, discussing how to better communicate across the org or planning events.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2800 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Whether you are an engineer or a contact center representative, a piece of your annual compensation is delivered via an annual bonus, paid 2 per year. Target bonus amounts vary by role.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Agero sponsors summer BBQ's as well as a halloween extravaganza complete with in house trick or treating, haunted houses and best costume contests for the children of employees.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!
Promote from within

Additional Perks + Benefits

We’ve got the benefits you’re used to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

More Jobs at Agero9 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Sales
Product
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Marketing
new
Boston
Apply now
Save jobView Agero's full profileSee more Agero jobs