Senior UX Designer

| Greater Boston Area

At Smartsheet, our purpose is to empower everyone to improve how they work. As a member of the Experience Design team, you'll have the opportunity to shape the future of work, making our category-leading work management platform elegant, usable, and useful. The Product/UX Designer applies principles of design thinking to conceptualize and design engaging, valuable and intuitive user experiences for our web and mobile apps. You will represent the end user and evangelize human-centered methodologies across the product team to ensure a design that truly meets people’s needs from first-time users to seasoned experts.
 
This role will report to the Principal UX Designer and will be located in our Boston, MA office. 
Responsibilities

  • Gain a deep understanding of user needs and goals and communicate them to cross-functional product teams.
  • Collaborate with local and remote product teams to envision new capabilities, launch features, and evolve existing functionality, informed by an understanding of user needs, business objectives and technical constraints.
  • Create task flows, wireframes, prototypes, microinteractions, refined designs, and development-ready assets.
  • Test ideas and rapidly incorporate user and team feedback.
  • Craft visually refined and highly functional interfaces that users experience as intuitive and delightful.
  • Partner in an agile development process to provide specifications and guidance for implementation of the user interface.
  • Be a champion for implementation excellence, working closely with engineers, testers, and product owners to achieve a high quality user experience.

Requirements

  • 7+ years experience with a track record of designing exceptional experiences for complex, data-driven web and mobile applications.
  • Passion for the field of User Experience. Self-motivated and enthusiastic, yet seeks seeks guidance and input to elevate their craft.
  • Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.
  • Demonstrated ability to create simple, innovative solutions for complex problems.
  • Strong visual and information design skills.
  • Expert in Sketch, Axure, Principal or other visual design, wireframing, and prototyping tools.
  • Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.
  • Ability to articulate design decisions and advocate for users.
  • Experience designing products in the automation and workflow space a plus.
  • Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent experience. 

About Smartsheet
 
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.

Equal Opportunity Employer 

Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages

Location

We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.

An Insider's view of Smartsheet

How would you describe the company’s work-life balance?

“Working at Smartsheet, you quickly realize that everyone is Smart and driven. That being said, you also find a culture built on honesty, authenticity and support. The work-life balance is paramount to Smartsheet and teammates are empowered to have a schedule that works for them best. "No one size fits all."

Innocent

Tech Support

What does your typical day look like?

“Working at Smartsheet is challenging, but rewarding. Change happens quickly, innovation is encouraged, and we are constantly improving our product and how we serve our customers.”

Olivia

Senior Product Trainer

What makes someone successful on your team?

“Working at Smartsheet has epitomized what a successful SaaS organization should look like. Every day, I am held to the highest standard by my peers, leadership, and our customers. What I enjoy most in particular about Smartsheet is how the entire team is driven by the same identity: To empower everyone to improve how the work.”

Paul

Solutions Implementation Manager

How do you empower your team to be more creative?

"Our employees have a track record of innovating and problem solving. Too often hiring managers give out high points for the type of logos recruits have on their resume or for their impressive academic background. We take a different approach by focusing on who has the technical chops to get stuff done and make a positive impact for our customer"

Mahesh

Senior Director of Engineering

What’s the vibe like in the office?

“As Senior Software Development Engineer at Smartsheet I am excited to go to work every day. I love collaborating with all my wonderful teammates building amazing products at Smartsheet. I work with a team of talented and driven people, striving to build the best work management and collaboration product on the market.”

Jenny

Senior Software Development Engineer

What are Smartsheet Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Perks & Discounts
Casual Dress
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